Matthews Hyundai of Schenectady

Monalyda did a very good job keeping me updated on the progress of my car! progress of my car! More

Monya Lisa was amazing such a good help! The only thing I wish I knew about was that there was courtesy shuttle so I didn't actually have to wait around for it. The only thing I wish I knew about was that there was courtesy shuttle so I didn't actually have to wait around for it. More

Had an awesome experience at this dealership! Everyone was super friendly and easy to talk to. They really took the time to help me find the right car without any pressure. The whole process was Everyone was super friendly and easy to talk to. They really took the time to help me find the right car without any pressure. The whole process was smooth and way less stressful than I expected. Definitely recommend checking them out! More

I've never had a problem bringing my cars in for servicing. The work is done promptly and on time. servicing. The work is done promptly and on time. More

Been doing business with them over the last 20 years very happy with all the people happy with all the people More

The dealership was very busy when I arrived, but they made sure I was taken care of right away even without an appointment made sure I was taken care of right away even without an appointment More

Very professional and outstanding customer service. Very highly recommended. Timely and professional. An outstanding service center. Very highly recommended. Timely and professional. An outstanding service center. More

It is a good experience and prompt response from the team.. Service is good.. Quality manner.. team.. Service is good.. Quality manner.. More

I had a couple recalls done. Monalisa was very friendly and helpful. Everything was done in an hour. Monalisa was very friendly and helpful. Everything was done in an hour. More

I had an appointment at 1:30pm at Matthews Hyundai of Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an ins Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an inspection as well since I needed one. After another hour, I had to go back to the service department to get answers because it seemed as everyone in the dealership who arrived after us had already left, including someone who bought a new car. When we went back there everyone was standing around not working on anything. We asked what was going on and taking so long, and someone told us that because my car has a cracked tail light cover it wouldn't pass inspection. If this is the case, wouldn't the mechanic or someone conducting the inspection know that? And it wouldn't have wasted another hour of my time. The individual who was helping us throughout all this, wasn't giving me many details what was going on, didn't seem very knowledgeable, and had his earbuds in the entire time. The staff were not professional, and I wasted my time being here. I will not be returning. More