Matt Saxe Chevrolet

I purchased 2012 Chevrolet Traverse from Matt Saxe Chevrolet. I have been doing all of my maintenance work at the dealership, and have been very satisfied with the service. I used the service to pic Chevrolet. I have been doing all of my maintenance work at the dealership, and have been very satisfied with the service. I used the service to pick up my car at my home last week. This is a great service as I am able to do other things at home instead of sitting at the dealership. More

Had an oil change done with a tire rotation. Every thing went well until I was driving home from the cabin a few weeks later and got a flat tire. I then had to change the flat in on a sunny, 9 Every thing went well until I was driving home from the cabin a few weeks later and got a flat tire. I then had to change the flat in on a sunny, 90+ degree heat day with a crying toddler. It turns out that the dealer ship over filled my tires by 16 PSI which caused my valve stem to leak. Don't get your vehicle serviced here. If they cant even fill your tires to the correct PSI, they are not capable of doing anything correctly. More

They were ready to go and super helpful we got the exact truck we wanted fir a reasonable price truck we wanted fir a reasonable price More

I really appreciated the honesty I encountered with the people at this dealership , was it perfect No but I didn’t expect that because nobody is perfect, it was just the most comfortable experience after people at this dealership , was it perfect No but I didn’t expect that because nobody is perfect, it was just the most comfortable experience after purchasing my sixth new vehicle!! More

You actually had cars to drive and check out. Hhhh hhhh hhhhhh hhh hh hh hh Hhhh hhhh hhhhhh hhh hh hh hh More

After numerous requests thru e-mail, text and phone, I continue to receive ads, promotions, and other means of solicitation. DO NOT CONTACT ME THRU E-MAIL, REGULAR MAIL, TEXT, OR PHONE. AFTER GIVING YOU continue to receive ads, promotions, and other means of solicitation. DO NOT CONTACT ME THRU E-MAIL, REGULAR MAIL, TEXT, OR PHONE. AFTER GIVING YOU 20 PLUS YEARS OF PRETTY MUCH EXCLUSIVE BUSINESS FOR VEHICLES, TIRES, OIL CHANGES, WARRANTY WORK AND OTHER SERVICES, YOUR “HEAD LADY” LIED TO ME, ABSOLUTELY REFUSED TO EVEN SPEAK WITH A TECHNICIAN, AND WAS DOWNRIGHT AS RUDE AS ANYONE IVE EVER SPOKE WITH. ALL I NEEDED TO KNOW WAS IF IT WAS SAFE TO DRIVE UNTIL I COULD MAKE AN APPOINTMENT, or IF I NEEDED TO ARRANGE FOR OTHER TRANSPORTATION. Further contact will result in legal action, I ASSURE YOU. I DO NOT NEED OR WANT ANYTHING TO DO WITH MATT SAXE CHEVY. I took my Jeep I bought from you to Waconia Dodge, they spotted the problem, fixed it, sent me on my way…NO CHARGE. My business with you is completely dissolved. Your building can sit empty of my further patronage. You are allowed to respond to this particular e-mail once, simply to assure me you understand and will comply. More

Deceptive! Dishonest! Beware! DO NOT do business with them – you cannot trust them! I was interested in a suburban on their lot. I called and made an apt f Dishonest! Beware! DO NOT do business with them – you cannot trust them! I was interested in a suburban on their lot. I called and made an apt for first thing in the morning the next day to go see it. It was a hour drive. Due to construction, I was running a few minutes late so I called to tell them. When I arrived they told me the vehicle was loaned out the night before and wouldn’t be back until later in the afternoon. Why didn’t they tell me when I called??. I wasted my morning. I was ticked but very interested in the vehicle so I made arrangements for them to bring it to me for a test drive. I loved it. We drafted an ‘agreement to purchase’. The salesman couldn’t get a hold of someone back at the dealer, so he was going to get back to me in the morning with some details. Around noon he called and left a message saying he wanted to ‘touch base’ because he ‘had a couple of things to discuss’ and requested I give him a call back. I assumed we needed to set a date for delivery, etc. I called him back a little after 4:00 and got his voicemail, I requested he leave some details in a voicemail, text or email with what info he needed. I didn’t hear back so I texted him the next day asking when I could pick up the vehicle, he responded that they had sold it to someone else. It didn’t matter I had a signed agreement to purchase. Who does business like that? More

Buying our new vehicle from Anna-Faye was a real pleasure for both of us. Anna worked very hard to make our deal happen. We love our new Traverse. Everyone at Matt Saxe was very professional and accommoda for both of us. Anna worked very hard to make our deal happen. We love our new Traverse. Everyone at Matt Saxe was very professional and accommodating. Thanks Anna! More

We had a shudder in our Traverse they changed the sensor in it but still shuddered. We told other people had their transmission fluid changed to cure the problem guess we have to take it in again. in it but still shuddered. We told other people had their transmission fluid changed to cure the problem guess we have to take it in again. More

I moved back to Belle Plaine about five years ago and stroll through the lot a few times a month to window shop Corvettes. I was in auto sales for several years and had always been self-conscious about w stroll through the lot a few times a month to window shop Corvettes. I was in auto sales for several years and had always been self-conscious about wasting a sales persons time should they up me since I am primarily just a tire kicker. I was astounded that during these five years that not once did a single sales person up me while I was looking. That changed on Saturday when a young man named Matty walked out to greet me. I immediately told him that I wasn't buying that day or any day soon but told him the same story I am laying out here and thanked him for his attention and encouraged him to keep doing what his peers are not doing. I would encourage any would be Matt Saxe customers to ask for young Matty. He is a very pleasant young man eager to help who isn't sitting at his desk waiting for a customer to come find him. Sales folk who wait for the customer to find them seldom deliver as good of customer service as folks like Matty who are out looking for people to help. From the long haired guy that you greeted Saturday afternoon Matty keep on doing what you're doing and you will have a great future in the industry. Tip O the cap to you young man. Best of luck in your new career! More