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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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March 05, 2021

The staff is friendly and helpful. However, the pricing for service are too high. A simple oil change is over a hundred dollars! I will be looking for service at another dealership or company. More

by msmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
March 05, 2021

I was a walkin (no appointment) to respond to maintenance lights Oil/filter and Tire rotation. My car was repaired in just a few hours, including several additional maintenance items found by the service tec More

by TBERGER580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
March 03, 2021

Phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team phenomenal service team team More

by ERATLIFF71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim miles, Lisa Mayeaux
March 02, 2021

The service was just like every other time, EXCELLENT, the best!! The reason I would buy another Infiniti!!! You have the greatest People. Thank You More

by EDDIE.CABOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan!!, Lisa Mayeaux
March 02, 2021

Service took a little normal than usual. Waiting area was clean and quiet. Vehicle was washed and vacuumed thank you very much. Good job Tay Brandt b More

by CONDOLLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier , Lisa Mayeaux
March 01, 2021

Has a great service experience. Staff is Very knowledgeable and helpful. Overall great experience. Would use the services again. Service work was done very quick. Didn’t wait long at all More

by ALANE9305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
March 01, 2021

Tim in Service did an excellent job and knows how to treat & talk to the customer with respect. Thank you for the repairs to my QX80. More

by PAMB0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim
February 20, 2021

The Service Team, especially Tim was very professional, courteous and attentive to my needs. Tim discussed the required services that were due for this visit..Everything was completed in a timely manner. More

by SRCMILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in Service- 5 stars
Feb 23, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for the review and for sharing your service experience with us!

February 19, 2021

Always professional and efficient. Great communication with John as service was being provided. Have been dealing with the dealership for over 20 years, and they have never failed to deliver. More

by MMIJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
Feb 19, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team and your loyalty to us. We look forward to continuing to assist you with all your vehicle needs! #WeMakeItEasy

February 19, 2021

Javier handled the service quickly and professionally. He made the experience great. Plan to recommend Ray Brandt to my friends and continue to bring my Infiniti’s in for service here. More

by BULOVASJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javiere
Feb 23, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are so glad to hear that Javier is able to take great care of you and your vehicle during your visits. We look forward to continuing to assist you!

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