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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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April 14, 2021

Very very very very very very very very very very very very very very very....... Friendly and efficient service. How ridiculous- a person takes the time to do this at all, and it won't accept anything More

by MYGGY3
Recommend Dealer
Yes
Employees Worked With
Mr. Daigle
Apr 19, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about Mr. Daigle! Ray Brandt Auto Group #WeMakeItEasy

April 13, 2021

I always deal with Tim and he is always ready to help I might spend to much money lol but he is the best a More

by DARIONE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Morrison
April 13, 2021

Job handles quickly and done right the first time. Tim kept me informed and updated during the process. Handled the extended warranty claim with out me having to do it. More

by BERKIE768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim milam
Apr 14, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tim was able to take great care of you and your vehicle during your visit!

April 09, 2021

Work well done with Dealer parts and protocol, multipoint check for future problems, easy comfortable wait. Only location i recommend, best car wash and vacuum in town. More

by SJT10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Apr 09, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 09, 2021

Fast and Efficent. Don’t think word requirement is best use of my time or yours do do da da do do da da da More

by BLMOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Apr 13, 2021 -

Matt Bowers Infiniti Metairie responded

Thanks for the great service review! Ray Brandt Auto Group #WeMakeItEasy

April 09, 2021

super fast service! Barely had time to run an errand before they were calling to say my car was ready! Also was able to get info on the new models coming out while there. More

by MARIANNA.ARTIGUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Liggett
Apr 14, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing tour service experience with us. We are glad to hear that our team was able to make your visit with us an easy one!

April 08, 2021

Mr.John was very professional and attentive to my concerns. My regular service and repairs were done in a timely manner.. My overall experience on thus visit was EXCEPTIONAL.... More

by SRCMILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
Apr 08, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Joh was able to take great care of you and your vehicle!

April 06, 2021

Javier is great! He is the reason why I am still driving an infiniti. He always supersedes customer service. He is always at work & always extremely helpful More

by TELLCURTIS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 20, 2021 -

Matt Bowers Infiniti Metairie responded

We are glad to hear that Javier always takes great care of you and your vehicle during your visits with us. Thank you for the great review! Ray Brandt Auto Group #WeMakeItEasy

April 02, 2021

I had a 1:00 pm appointment for an oil change. It was 1:45 before a service advisor called me into his office to start the ball rolling on my oil change. I was at the dealer for 2 hours just to get an o More

by RRATHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Apr 07, 2021 -

Matt Bowers Infiniti Metairie responded

.

Apr 08, 2021 -

RRATHKE responded

Nothing more to say. My initial ratings stand.

April 01, 2021

The service team @ Ray Brandt INFINITI is the main reason I continue to purchase an INFINITI. The quality of the Service team is second to none. More

by CHRIS.BOURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Ryan and Tim
Apr 21, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for the great review. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

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