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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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May 20, 2021

Ryan and your service department is the reason why I continue to purchase Infiniti vehicles. I am currently in the market for my 3rd Infiniti. Thank you. More

by TRACYSALONZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 19, 2021

People are nice and professional, just need to update you on your car’s status a bit more. Very satisfied with the work done. Recommended. More

by JPJAFK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 20, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

May 19, 2021

My time going to Ray Brandt to have my Infiniti serviced and I must say it was an excellent experience. I feel totally comfortable with the service and the advisor I dealt with. More

by MOZYON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 18, 2021

Loved my service advisor. Excellent review of my suv, I had total confidence in their recommendations. The waiting area was excellent, the employees were friendly and great value for the services received. More

by COLLIEBURNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josea , my advisor not listed, why
May 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Josea was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 17, 2021

Ray Brandt has always provided excellent service to both of my inifiniti vehicles. However, during this last visit, the wait time for service was extremely long due to the shortage of service technicians. More

by LORETTAJONES49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
May 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us! Ray Brandt Auto Group #WeMakeItEasy

May 13, 2021

Simply the best place to take of your Infiniti. Never a hassle, issue, and always eager to help! I will not getting my Infiniti serviced here. More

by TROYTYOKA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux, Troy Morrison, Ryan Webre
May 14, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

May 12, 2021

Personnel was friendly and professional and advised me how much time the service would take. The work was done in a shorter time than I expected. I was very pleased. More

by CARLA4518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Mayeaux, Ryan Webre
May 13, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

May 12, 2021

I have been going to Ray Brandt Infiniti for 20 years with my Infinitis. Ryan Webre and the Ray Brandt team is the reason that I continue to go there. Ryan is my family's hero!! Whenever we need service More

by TeTa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 12, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

May 11, 2021

Service went well. It took longer than expected, however they were top notch - thank you - They need more help - it took 2 weeks to get in and the car spent over a week at the dealership. More

by WILARNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Ryan Webre
May 11, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us! Ray Brandt Auto Group #WeMakeItEasy

May 07, 2021

Javier always delivers prompt and courteous service. I was in and out in under 2 hours which is very important to me. See you again More

by KMDOUCETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
May 10, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad Javier was able to make your visit an easy one! Ray Brandt Auto Group #WeMakeItEasy

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