Back

Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

Sort by
June 24, 2021

Poor communication, no one answered or returned my calls and service never completed. Left my car overnight for a 10:30am appt returned at 3:30, due to the no answer and was told it would be another hour be More

by ALECIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Webre
June 19, 2021

My service visit was filled with professionalism by all team members and it was done with a smile. Very consistent. Keep up the good work More

by SCORRENTE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Webre, Javier Salmeron
Jun 22, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 18, 2021

I’ve always brought my auto here for all services, which has been 16 yrs. I’ve always been treated in a professional manner. I expect nothing less! More

by SHOES426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Jun 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team and your loyalty to Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

June 18, 2021

Service is always great! Ryan was very helpful. Tina took care of me with an awesome loaner car. She knew how I cared for mine and took that into consideration. All of the work was accomplished in a timely m More

by KLIRETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Jun 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 16, 2021

Great service. Great timing. Will keep scheduling for next service due. Very Very Helpful and Knowledgeable of service repairs on my vehicle being that it’s used. More

by CYNTHIALOUIS2005
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 16, 2021

The tire and rim warranty is a wonderful deal on these New Orleans streets . The staff took in my damaged wheel and it looks brand new again. More

by DHICKMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Mayeaux, Ryan Webre, Javier Salmeron
Jun 17, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 15, 2021

Always a great experience. Javier was helpful. The team kept me informed on all the specifics for my vehicle. I would recommend to anyone. Thanks More

by ANNETTEPRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jun 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Javier was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 05, 2021

Quick and efficient as always! Ray Brandt has the best service department around. Can't say enough good things about them. Ryan in service is awesome. Ask for him. More

by GROCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Jul 20, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 04, 2021

Debbie, the service department receptionist poor customer service skills and lack professionalism. John was amazing! His customer service is the only reason I would return. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie
June 04, 2021

Brought my car in for service. Pete Daigle and Ryan Weber were very professional and kept me informed of Ute work that needed to be done on my car. More

by GULIZO719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Daigle, Ryan Webre
Jun 04, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan and Pete were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

...
53
...