Matt Blatt Nissan - Service Center

Brake Brought in because emergency brake wouldn't release had to try it a few times before releasing. Found out needed new brakes etc. Was told the emergenc Brought in because emergency brake wouldn't release had to try it a few times before releasing. Found out needed new brakes etc. Was told the emergency brake must have got stuck, they checked it with codes and found it to be Ok but in checking that my brake pads were low and recommended changing I said yes please change. More

Awesome customer service...everyone is very nice and pleasant and very knowledgeable! I would recommend them to anyone. I will definitely continue having my customer service...everyone is very nice and pleasant and very knowledgeable! I would recommend them to anyone. I will definitely continue having my vehicle serviced with them More

POOR CUSTOMER SERVICE BEWARE- DO NOT BUY A VEHICLE OR SERVICE YOUR VEHICLE AT THIS DEALERSHIP. VERY POOR CUSTOMER SERVICE! Untimely repairs and unacceptable service recove BEWARE- DO NOT BUY A VEHICLE OR SERVICE YOUR VEHICLE AT THIS DEALERSHIP. VERY POOR CUSTOMER SERVICE! Untimely repairs and unacceptable service recovery!! In our previous service appointment, our keys/ vehicle were given to another customer?! My wife waited a total of four (4) hours until the situation was rectified. Their service recovery was 4 free oil changes?! In the most recent service, there were no calls or repair updates with our vehicle. We contacted the Nissan of Atlantic City by phone four (4) times for updates, the representatives could not locate a Service Dept. rep during any of these calls (between 9am- 2pm). We then decided to drive 20 minutes to the dealership. Upon arrival, three (3) associates searched for our paperwork and keys for thirty (30) minutes. After finding them, the vehicle was still not ready. Jeff Schiore, Service Advisor, was very helpful and promised that the vehicle would be detailed upon our return. However, it was never "detailed" in any way. Mike Chirichello, Service Director, then promised to detail the vehicle (and provide a loaner vehicle) when it was convenient for me. We have now made a total of five (5) calls to the Nissan of Atlantic City, its Service Department and to Mike Chirichello to schedule the detailing (week of 7/24/17). ALL calls were unsuccessful. The representatives that we spoke to, once again, could not locate a Service Dept. rep and/ or the Service Director during any of those calls (last call 7/27 @ 9:15 am). After leaving our name, cell number and all requested contact information, they promised that someone would contact us two (2) times now. One week later, WE ARE STILL WAITING FOR A RETURN CALL. POOR CUSTOMER SERVICE! We will not and cannot recommend Nissan of Atlantic City and/ or their Service Department to family, friends or colleagues moving forward. More

Great Service The whole staff is very friendly and accommodating especially Rachel Thatcher!!! My wait time was minimal, and I enjoyed a cup of coffee and snack wh The whole staff is very friendly and accommodating especially Rachel Thatcher!!! My wait time was minimal, and I enjoyed a cup of coffee and snack while I waited! More

Courteous service. appointment time on schedule. Pleased in every aspect - customer service, workmanship, timeframe for service, waiting area. Able to catch up on news via TV and print media and h Pleased in every aspect - customer service, workmanship, timeframe for service, waiting area. Able to catch up on news via TV and print media and have snack and beverage. More