Master Chevrolet Cadillac
Aiken, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 785 reviews
Sales and Service Work was satisfactory and very kind workers. I received a loaner vehicle which was very kind of Master Chevrolet and Cadillac (Jason). A very friend Work was satisfactory and very kind workers. I received a loaner vehicle which was very kind of Master Chevrolet and Cadillac (Jason). A very friendly place. More
Great car buying experience! Brandon Pennington was excellent through the whole car-buying process. I will definitely be going back to him for my next car! I love my new (used) ca Brandon Pennington was excellent through the whole car-buying process. I will definitely be going back to him for my next car! I love my new (used) car :) More
Still hands down best service center! Masters, does it again. I went in to have my suburban suspension checked, and found out I needed tires. They got me in and out same day no hassle, no Masters, does it again. I went in to have my suburban suspension checked, and found out I needed tires. They got me in and out same day no hassle, no problems, and not bad on the wallet either. Overall very satisfied with services at Master Chevy. Ronnie and Justin are always upbeat and ready to help out in anyway they can to get you back on the road. More
Service Experience Service Advisor, Justin Hartley, and the Service Technician provided professional routine service work within the promised service time. This is typi Service Advisor, Justin Hartley, and the Service Technician provided professional routine service work within the promised service time. This is typical of the experience I have each time I bring my SUV or truck in for service. A good friendly environment with professional quality people. More
Great purchase experience Adam Rodriguez at Master Chevrolet was very helpful and knowledgable with the new purchase of my vehicle it went very fast and was a smooth transactio Adam Rodriguez at Master Chevrolet was very helpful and knowledgable with the new purchase of my vehicle it went very fast and was a smooth transaction everyone there was very pleasant and great to do business with. I would definitely recommend them if you are looking to purchase a vehicle. More
ADAM RODRIGUEZ is an amazing salesman! This was by far the easiest, most painless car sales transaction we have ever had. He was kind, very knowledgeable and stayed late to finish our trans This was by far the easiest, most painless car sales transaction we have ever had. He was kind, very knowledgeable and stayed late to finish our transaction. I would and will highly recommend Adam for car sales. Thanks again. More
Great Service The employees of Chevrolet are awesome and the service was wicker than expected. I will be making my appointments and i will be recommending people as The employees of Chevrolet are awesome and the service was wicker than expected. I will be making my appointments and i will be recommending people as much as possible. More
Great Experience 1st time buying a new vehicle. Couldnt have gone any smoother and they did everything possible to make it an enjoyable experience. Extremely happy amd 1st time buying a new vehicle. Couldnt have gone any smoother and they did everything possible to make it an enjoyable experience. Extremely happy amd satisfied. Most definitely will return for future purchases More
Great service The guys in the service department always go above and beyond when I go in for work or just to get my truck serviced. Highly recommended them The guys in the service department always go above and beyond when I go in for work or just to get my truck serviced. Highly recommended them More
Mistakes made, but resolved with satisfaction I had a 11:30 AM appointment for which I arrived 5 minutes early. I was pleased to see my name & vehicle on the appointment screen in the staging are I had a 11:30 AM appointment for which I arrived 5 minutes early. I was pleased to see my name & vehicle on the appointment screen in the staging area. I gave the service advisor my key and told him I wanted a front end alignment only because I had hit a curb, and had since then replaced all four tires with new ones. I went to the customer lounge to wait. At 1:05 PM, I had become chilled and needed to stretch my legs. I went to the service staging bay to sit on the bench there and warm up. To my dismay, my car is where I left it when I arrived. I sat on the bench, and after a few minutes someone got in my car and drove it into the service area. A few minutes later, the service advisor came out and apologized for the delay, explaining he was surprised to come back from lunch to see my car had not been serviced. Upon checking, he had learned there were problems with service equipment and my vehicle would be completed shortly. Within 30 minutes, my vehicle was returned to the staging area where I was sitting. The advisor was very personable and did not charge for the alignment because of the extended wait. Only 4 stars for the service because the advisor and I should have been made aware that there was going to be a delay with the equipment needed to perform the alignment. A positive review, and a recommendation because I was compensated for the wait. Kudos to the advisor who was sympathetic with my discomfort (I have an obvious disability, and have difficulty walking as well as prolonged sitting or standing). More
