Master Chevrolet Cadillac

Great experience Very easy to work with and made the car buying experience very easy and quick. I would highly recommend Master to anyone buying a car. Very easy to work with and made the car buying experience very easy and quick. I would highly recommend Master to anyone buying a car. More

Recall item No one acknowledged me for several minutes, walking around me. No one called when ready as they said they would. I called them several times, wad t No one acknowledged me for several minutes, walking around me. No one called when ready as they said they would. I called them several times, wad told it was ready but I couldn't pick it up since they didn't have paperwork yet. The next day someone called and wanted to know what I wanted. The service writer said he had left early the previous day. I was told he had "stepped out " and would call me. My aunt's car, she was left with no vehicle overnight for a one day repair. Lousy, smug customer service, I won't be back for repairs or new purchase and I live 4 miles away. More

Great service Always great service and friendly staff. Quick service that is done correctly the first time. I am confident and feel safe knowing that their work is Always great service and friendly staff. Quick service that is done correctly the first time. I am confident and feel safe knowing that their work is the best. More

Trade-In Friendly atmosphere. No pressure to buy. Customer made several trips before decision was made. All questions were answered. Effort was made to mak Friendly atmosphere. No pressure to buy. Customer made several trips before decision was made. All questions were answered. Effort was made to make sure I was satisfied. Would not hesitate to recommend dealership to other potential buyers. More

What's the purpose of scheduling an appointment. Scheduled a simple oil change for 9 a.m. arrived at 8:30 a.m. My car sat until 10 a.m. Took almost 2 hours before car was ready. $65 and half a day wa Scheduled a simple oil change for 9 a.m. arrived at 8:30 a.m. My car sat until 10 a.m. Took almost 2 hours before car was ready. $65 and half a day waisted. Third time this same thing happened. Next time, I'll do it myself and save $40 and 2 hours. More

Oil change They fit me in and completed the service in a reasonable amount of time. The only problem I had was that I had scheduled an appointment time online, b They fit me in and completed the service in a reasonable amount of time. The only problem I had was that I had scheduled an appointment time online, but they couldn't find it. Someone sent a reminder of the appointment and must have deleted it. The service bay team indicated this had happened several times before and did everything they could to fit me in as soon as they could. More

Too expensive Cost is getting way too high. Then the wait was too long not sure that I will return when I can go somewhere else for much cheaper and less wait. Cost is getting way too high. Then the wait was too long not sure that I will return when I can go somewhere else for much cheaper and less wait. More

Service Department was very thorough! Excellent service as usual with Dustin and Vaughn. Both are professional, friendly and thorough. Kept us updated on repairs, and new findings that nee Excellent service as usual with Dustin and Vaughn. Both are professional, friendly and thorough. Kept us updated on repairs, and new findings that needed attention. More

Great Service!!! It is never a “good time” to have a flat tire but this week, it was no problem thanks to the guys at Master Chevrolet Cadillac! After finding the flat It is never a “good time” to have a flat tire but this week, it was no problem thanks to the guys at Master Chevrolet Cadillac! After finding the flat before leaving my driveway, I called Wayne Morgan and the rest was handled promptly and professionally. In a matter of a few hours, a dealership service vehicle was in my driveway, made my Tahoe “driveable” enough to get it to Aiken so the service department could fix my tire and check my others while performing other needed services and delivered back to my driveway ready to go! Thanks Master for being such a stellar dealership for sales and service! More

Always pleased Great service & in a timely manner. Friendly staff! I Left my phone and they made sure it was back in my hands safely. Tabitha checked me out quickly Great service & in a timely manner. Friendly staff! I Left my phone and they made sure it was back in my hands safely. Tabitha checked me out quickly and efficiently. More