Master Chevrolet Cadillac

Correct bill I had to have the bill corrected even though I had mentioned a coupon both when I made the appointment and when I checked in. I had to have the bill corrected even though I had mentioned a coupon both when I made the appointment and when I checked in. More

Wonderful experience purchasing our new vehicle Our sales guy Brandon Pennington was just the best. Very helpful. Answered all of our questions. He let us make our decision without being pushy . Gre Our sales guy Brandon Pennington was just the best. Very helpful. Answered all of our questions. He let us make our decision without being pushy . Greatest experience ever purchasing a new vehicle. More

Great Experience Great experience with these folks. Worked out the details over the phone and set up an appointment for the next morning to make the purchase. They wer Great experience with these folks. Worked out the details over the phone and set up an appointment for the next morning to make the purchase. They were ready for me and I was in and out in less than an hour with my new car. Thanks to Jason and Andrew, this was the best car buying experience I have ever had. More

Not above industry standard, mere fair Respectfully, I would like to have had a better experience this issue relates to a ready lift level kit and struts failing., their were many variables Respectfully, I would like to have had a better experience this issue relates to a ready lift level kit and struts failing., their were many variables during the whole process Vaugn did exceed when I had communication with him. I would recommend the service writers be more educated and detailed when trying to elaborate on issues with a vehicle this caused vast confusion and “blame game. What stood out were a few points. Justin did try to research other options via a place in California to obtain a part from. This was not a success. The company gave their recommendation how to fix the vehicle and this was ignored. * I contacted ready lift which gave the same information to re program the ride height- Trim height recalibration. When I contacted the dealership to tell them, they were not aware what I was talking about. * I contacted a GM at a Ford dealership spoke about my problem and he found within 4 minutes or less the recalibration. After going to the dealership talking to the service tech showing him a screenshot. Then him reading in his system, it was then found. He not sure of his name was more than willing to preform the recalibration. Price was another concern, I understand making sales numbers and profit but not at the expense when an item is not needed. I was told both struts needed to be replaced for 2k. When visiting the dealership and talking to a tech he told me one was fine might as well do both??? Seems dishonest from the front end to me. I am not one of negativity but what’s right is right and wrong is wrong. End result low satisfaction If whomever reading has further questions I will discuss. This also does not include anything about a radio problem going on that can’t be figured out for little over a year now. More

A+ Customer Service We've been loyal customers of Masters for years. They take care of their customers like everyone is a personal friend. Highly recommend them. A+ We've been loyal customers of Masters for years. They take care of their customers like everyone is a personal friend. Highly recommend them. A+ More

Very good Because we always get good service we have been dealing with yall for years.your service is very professional and you go thr extra mile to service us Because we always get good service we have been dealing with yall for years.your service is very professional and you go thr extra mile to service us More

Fabulous informative and friendly I have not purchased a vehicle in 17years! So the process has changed and Joshua Stowe made this transaction painless! He answered all my questions! I have not purchased a vehicle in 17years! So the process has changed and Joshua Stowe made this transaction painless! He answered all my questions! More

Great experience Service was done in a timely and professional manner My appointment was honored and the vehicle was promptly taken into the service area and Justin Service was done in a timely and professional manner My appointment was honored and the vehicle was promptly taken into the service area and Justin is a great credit to the company! More

Excellent Sales and Service My husband and I have purchased two cars from Master Chevrolet. We have also had them both serviced here. We love Master. Everyone takes their time to My husband and I have purchased two cars from Master Chevrolet. We have also had them both serviced here. We love Master. Everyone takes their time to listen and to explain the process whether it is with sales or service of our vehicles. They will always have our return business. More

Great buying experience I was in search for a new 2019 Tahoe and I was shopping at three different dealerships. My initial contact was via the internet and I specified I only I was in search for a new 2019 Tahoe and I was shopping at three different dealerships. My initial contact was via the internet and I specified I only wanted to begin initial process through email and text. Joe is the only salesperson who did exactly as I asked. My entire deal was done through email and text until I drove to Master Chevorlet met Joe in person, looked over the new Tahoe with him, signed papers, and out the door. Couldn’t ask for a better no hassle experience. More