Massey Hyundai
Hagerstown, MD
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Awesome!! I thank everyone for taking the time to help me.it was a great experience to have people on my side helping me make the right choices. I thank everyone for taking the time to help me.it was a great experience to have people on my side helping me make the right choices. More
very happy with my new car This is the third new car that I have purchased and I have been very pleased with the service that I have received. I would buy again. This is the third new car that I have purchased and I have been very pleased with the service that I have received. I would buy again. More
Wonderful, friendly, trustworthy, salesman Mike great!! Love Massey everything about the dealership great, from the time you walk in the door til the time you leave with your vehicle! Salesman Mike wonderfu Love Massey everything about the dealership great, from the time you walk in the door til the time you leave with your vehicle! Salesman Mike wonderful and concerned about my needs and even follow up after. Thank you Mike you are GREAT!! More
Fantastic! Doug was awesome and took his time helping helping me get into exactly what I wanted. I had such a great experience I have already recommended him to Doug was awesome and took his time helping helping me get into exactly what I wanted. I had such a great experience I have already recommended him to friends 3 times. More
Recent purchase The purchase experience was mostly pleasant. I test drove one vehicle but did not get the opportunity to see or drive the vehicle being purchased. U The purchase experience was mostly pleasant. I test drove one vehicle but did not get the opportunity to see or drive the vehicle being purchased. Unfortunately, due to unforeseen circumstances, I had to leave the dealership and return to complete the purchase with my wife. It was late in the evening and although the vehicle was ready for pick up, the completion of the experience was rushed and I was unable to really inspect the vehicle until several days later. There was some spots inside and along the Windows that needed to be cleaned much better than they had. And the vehicle seems to be a bit out of alignment. This was not able to be addressed at the time of purchase since the dealership was close to closing for the day. All Massey employees were fine to deal with except during the day when I tried to communicate with Lance and a supervisor. I realize the dealership was busy on a holiday, however, I would have liked more communication from the Massey team in the price negotiations. All in all, it was mostly pleasant. More
Great Excellent experience. The entire process from start to finish was exemplary. I wish they had a referral program because I intend on sending lance a fe Excellent experience. The entire process from start to finish was exemplary. I wish they had a referral program because I intend on sending lance a few folks who I know! More
had a great salesman Jim made the whole car buying process easy and answered any questions I had and followed up with me and asked me if I was enjoying the new car and i Jim made the whole car buying process easy and answered any questions I had and followed up with me and asked me if I was enjoying the new car and if I had any concerns to call him. More
My car buying experience This was the 1st I'd bought in 14 years. I'd done my homework and knew what I could afford/wanted. I explained that upfront and they were able to acco This was the 1st I'd bought in 14 years. I'd done my homework and knew what I could afford/wanted. I explained that upfront and they were able to accommodate me with no pressure or hassle. I appreciate their willingness and I'm happy with the outcome. More
Leasing a car Jim said that he would get us into a car. He went out of his way to make sure that would happen. Thanks to Jim, a happy wife is a happy life. Jim said that he would get us into a car. He went out of his way to make sure that would happen. Thanks to Jim, a happy wife is a happy life. More
it went very well everybody was helpful and friendly experience went very well, we bought our last car their and went back for this one. looking forward to enjoying our new purchase and learning all th experience went very well, we bought our last car their and went back for this one. looking forward to enjoying our new purchase and learning all the gadgets, our sales rep did a great job in explaining everything. now if we can just remember. More