Maserati Jacksonville
Jacksonville, FL
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461 Reviews of Maserati Jacksonville
Great service and work performed. Alex was a big help. He is very insightful and knowledgeable. Looking forward to working with Jax maserati again in the future. is very insightful and knowledgeable. Looking forward to working with Jax maserati again in the future. More
consistently provide courteous service.always a pleasurable experience to have my car serviced highly recommend this outstanding business that value their customers and have kept me informed as to pleasurable experience to have my car serviced highly recommend this outstanding business that value their customers and have kept me informed as to progress of service and when my car will be ready More
I experienced an outstanding customer service experience. Mr Alex Fernandez was extremely courteous, knowledgeable and efficient. Alfa Romeo to authorize the group to have full service maintenance ability th Mr Alex Fernandez was extremely courteous, knowledgeable and efficient. Alfa Romeo to authorize the group to have full service maintenance ability there. Very well done!! Excellent and beautiful facilities and deep customer oriented culture More
Lenny, the salesperson was great and the manager that allowed the extended test drive. Unfortunately I have to call and email repeatedly to get my trade-in paid off which took over weeks. allowed the extended test drive. Unfortunately I have to call and email repeatedly to get my trade-in paid off which took over weeks. More
Excellent service, great team, kudos to everyone involved to help me with the purchase. Thank you all. I would recommend this location. If possible I would give 7 stars to help me with the purchase. Thank you all. I would recommend this location. If possible I would give 7 stars More
First time visiting your new location coming up from St. Augustine, Alex in service could not have been more helpful. I will have the service done on my Maserati and look to your dealership for future tra Augustine, Alex in service could not have been more helpful. I will have the service done on my Maserati and look to your dealership for future trade in and purchase. More
Professional team. Great service and excellent experience in every department, sales, financial and service departments. I highly recommend this dealership. Very efficient crew under leadership of Mr Mark Cu in every department, sales, financial and service departments. I highly recommend this dealership. Very efficient crew under leadership of Mr Mark Cummins. More
The integrity and quality of service is parallel to none. Alex is amazing and Larry is awesome. The Valets are ever fantastic. Thank you all. Alex is amazing and Larry is awesome. The Valets are ever fantastic. Thank you all. More
We purchased a 2021 Maserati Levante S and had a great experience the day of the purchase and from our direct sales rep. The Finance Manager, York, failed to sign the check to pay off our trade in. Ne experience the day of the purchase and from our direct sales rep. The Finance Manager, York, failed to sign the check to pay off our trade in. Nearly costing us a late fee, costing us 2 weeks of extra interest/payment, and resulting in us having to pay additional for the loan on the trade in. When we contacted him he said we would receive the difference. 2+ months later with no reimbursement and after neither the GM nor the Finance Manager have responded, I am writing this review. On top of that the electronics in the Maserati are having many problems. The screens make a buzzing sound and shut off while we are driving the car. The windshield wipers go on when you turn on the blinker. We have now taken the vehicle in 3x and it’s still not fixed. The loaners we have been given have been dirty. The last one had someone’s finger nail in the door and trash throughout. More




