Marshal Mize Ford
Chattanooga, TN
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Awesome You guys have went above and beyond to take care of our vehicles. You will be seeing us for a long time . Thank you so much. You guys have went above and beyond to take care of our vehicles. You will be seeing us for a long time . Thank you so much. More
Great Service and Service writer As always Zack is great! always courteous and knows what he is doing. Has always let me know what has been done and anything that needs to be done or As always Zack is great! always courteous and knows what he is doing. Has always let me know what has been done and anything that needs to be done or coming up on the next service that is due. More
Great Service! Great service as always! Dropped my F150 off to complete a couple recalls. Caleb was very helpful & courteous when setting up my appointment and expla Great service as always! Dropped my F150 off to complete a couple recalls. Caleb was very helpful & courteous when setting up my appointment and explaining what the recalls where for. Roger helped me get set up with alternate transportation while they worked on my truck. Both men were professional and made me feel like I was part of the Marshall Mize family. More
Thorough, patient and fair. The Sales Rep, Patrick, was great. He listened carefully and allowed me to experience the vehicle and ask questions rather than constantly trying to The Sales Rep, Patrick, was great. He listened carefully and allowed me to experience the vehicle and ask questions rather than constantly trying to ‘sell’ it to me. He also went the extra mile on several key things to ensure I understood what I was buying and how to get the most out of it. More
service Jamie Dann was smiling , friendly & took great care of my car. He explained everything about what was done to my car. It was really nice dealing with Jamie Dann was smiling , friendly & took great care of my car. He explained everything about what was done to my car. It was really nice dealing with him. More
Excellent Customer Service I took my car in for its first oil change and was met with a very nice young man who was obviously there to ensure that my needs were met. He asked q I took my car in for its first oil change and was met with a very nice young man who was obviously there to ensure that my needs were met. He asked questions and took notes regarding my car, showed me where to go to wait until my car was done and 40 minutes later, he came and explained to me everything that was done to my car. The only thing that I would have Marshal Mize do differently is put free coffee out for your waiting customers. It is a nice touch, especially on cold, rainy days. More
The best service manager in the business! Erick Blankenship always makes me and my wife feel important and appreciated. Such an asset to the dealership. He is great. Employees like Erick mak Erick Blankenship always makes me and my wife feel important and appreciated. Such an asset to the dealership. He is great. Employees like Erick make a service department. More
Excellent Awsome, great job, always take care of my car and answers all my questions.clean friendly shop.always smiling and job done in timely manor Awsome, great job, always take care of my car and answers all my questions.clean friendly shop.always smiling and job done in timely manor More
Service Experience Trevor was exceptional. Look forward to his assistance in the future. The service department at Marshall Mize has always provided quality service an Trevor was exceptional. Look forward to his assistance in the future. The service department at Marshall Mize has always provided quality service and work. I have been a customer there since 2004. More
Battery replacement rescue. It was to my good fortune that you were open on Saturday afternoon , to replace a dead battery after my son jumped me at the grocery store. It was to my good fortune that you were open on Saturday afternoon , to replace a dead battery after my son jumped me at the grocery store. More





