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Marshal Mize Ford

Chattanooga, TN

4.8
1,429 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,429 reviews

February 15, 2019

Service review Great, efficient service. In and out in thirty minutes. Everyone I spoke with was polite and helpful. The serviceman went through a service check More

by EscapeGirl50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know name of service person.
February 13, 2019

Always service with a smile Our Technician always gives use great service. We never have to worry that our vehicle isn't in great working order. It means a lot. More

by James&Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Coleman Technician, Arnie Piazza
February 13, 2019

Excellent service I had a great experience with my 15000 miles service. Easy to schedule and friendly shuttle service to maximize the convenience to the consumer. Gre More

by Alicia P
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
February 12, 2019

Knew what was happening; fixed the first time My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to spee More

by Mylough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Carter
February 11, 2019

No waiting to be checked in. Very friendly staff. This dealership has always been great. They do all the maintenance on both my Expeditions. I purchased my latest one from them. Follow up from the More

by Jstansifer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson, Danny Watkins
February 11, 2019

Service They quickly serviced what was needed. I had FREE oil change for this time, that suddenly disappeared with new Reward system. It doesn't work. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
February 11, 2019

Very good experience The people at the dealership, especially my salesman Patrick Jones, was very knowledgeable and kind without being pushy. It was a very good experienc More

by Cgass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
February 04, 2019

Great Experience Salesman was friendly and easy to work with. He found the truck I wanted, and had it delivered to Chattanooga in one day. If I need to buy another F More

by Real Person
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bloom
January 31, 2019

Always Super Service at Marshal Mize Ford! Every time I have brought my car in for routine maintenance, I have received courteous, prompt and professional service at a reasonable price. Marshal More

by Yoshi Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Chris in the Service dept.
January 30, 2019

Very friendly Salesman very knowledgeable. Never felt pressured at all. Took his time and let us make our decision. Sales manager was also helpful. Both stayed late More

by Blackwidow00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore
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