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Marshal Mize Ford
Chattanooga, TN
1,429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,429 reviews
March 08, 2019
Quick courteous service Was able to text problem and set appt than picked up truck on time no wait with helpful staff in and out in no time Was able to text problem and set appt than picked up truck on time no wait with helpful staff in and out in no time More
by vader123
Employees Worked With
Thad Narrmamore
March 07, 2019
Everything was great as usual ! SUPPER, what can I say , from making the appt with Zack to the completion of the service I was extremely pleased. I will be more than happy to return. SUPPER, what can I say , from making the appt with Zack to the completion of the service I was extremely pleased. I will be more than happy to return. More
by Kenneth2018
Employees Worked With
Zack
March 04, 2019
Great Service from a Great Staff I scheduled my routine maintenance on a Saturday because of my schedule. I cannot tell you have convenient it is. You would think the service staff I scheduled my routine maintenance on a Saturday because of my schedule. I cannot tell you have convenient it is. You would think the service staff would be grouchy having to work on Sat. but that was far from the truth. They were all very nice and got me in and out in 30 mins. My husband had told me to take my truck to another oil change business but I refused. The service staff at Mashal Mize Ford is top notch. More
by Marinecorps12
Employees Worked With
Jamie Dann
March 02, 2019
Great experience! I had a great experience buying two vehicles. Jeff, the sales guy was very helpful and courteous. I would do business here again in the future. I had a great experience buying two vehicles. Jeff, the sales guy was very helpful and courteous. I would do business here again in the future. More
by Nix
Employees Worked With
Jeff, Roger Cooley
February 28, 2019
Outstanding sales department Dee Desutter does an excellent job. Very willing to answer any questions and do a through introduction to a new vehicle to assure customer satisfactio Dee Desutter does an excellent job. Very willing to answer any questions and do a through introduction to a new vehicle to assure customer satisfaction. Outstanding salesman. More
by Dakota
Employees Worked With
Dee Desutter, Thad Narrmamore
February 26, 2019
Great service I brought my car in for an oil change. They were fast and they did a great job. They were patient with my questions.Thank you. I brought my car in for an oil change. They were fast and they did a great job. They were patient with my questions.Thank you. More
by Marcia
Employees Worked With
Patrick Owensby
February 24, 2019
I like the Escape but hate the service I have an 2014 Escape. This is a wonderful car. the few times I have had it in for service and used the so called warranty there is a 100.00 deductibl I have an 2014 Escape. This is a wonderful car. the few times I have had it in for service and used the so called warranty there is a 100.00 deductible that the salesman did not tell me about. My fault I guess I did not read carefully when I purchased, but thought he would be somewhat honest. LOL. Have taken car in for no heat in the fall and was told flap was the problem. 100.00 dollars please. 2 months later no heat again so back we go and was told flap was not the problem, but there was a crack in the overflow tank for the radiator and all fluid was gone, and that is why you have no heat. Wait just a minute the car said heat gauge was normal and not overheating so how can this be. Seems like the same thing, but NO he has pictures. LOL I am sure these BUTT xxxxxxx have all kinds of scams up there sleazy arms. Think it is time to look for another place to go for an honest service company More
by gordontr
Employees Worked With
Kyle Stedman
February 21, 2019
Marshal Mize Ford He was straight to the point. He did not try to sell me something I didn't want. They was all friendly and try to help me with my purchase. He was straight to the point. He did not try to sell me something I didn't want. They was all friendly and try to help me with my purchase. More
by Fordguy.1968
Employees Worked With
Johnny Del Valle
February 19, 2019
Good sales service We went in to inquire about a new vehicle, and Jeff Hunneke was the available sales person. He was knowledgeable and very helpful when we had more qu We went in to inquire about a new vehicle, and Jeff Hunneke was the available sales person. He was knowledgeable and very helpful when we had more questions after we got the car home. Lee Anne the girl who called us right after we made our inquiry on the internet was also very helpful. Overall a good experience as we had not purchased a used or new vehicle in many years (21 yrs and 19 years respectively. Also a good recommendation for a Ford vehicle. More
by am137
Employees Worked With
Jeff Hunneke, Lee Ann (internet), Andy (finance person)
February 17, 2019
Excellent It was very easy! The sales person was not pushy and did not make me uncomfortable. He was very helpful and answered all questions I had on purchasing It was very easy! The sales person was not pushy and did not make me uncomfortable. He was very helpful and answered all questions I had on purchasing a new vehicle. More
by Ena
Employees Worked With
Jeff Hunneke, Callie finance
