Marshal Mize Ford

Made the car buying process as painless as possible!!! Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wa Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wait. When we picked up the car it was very well detailed, and full of gas!!! Dee DeSutter was very patient explaining the car features to my wife! Overall just a great experience! More

Prompt, courteous service Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite busy. More

We had an outstanding and professional sales person We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and we rode in it and loved it and it was what we wanted. The salesman at the dealership was very courteous and showed us what we were looking for and we loved the car that was available. Josh was very helpful in letting us test drive the car and explaining all the features of it and was not a pushy type salesperson but let us take our time to make decisions about the car and then he let Callie take over with the paperwork and she was very professional and helpful. We could not have asked for more courteous or professional people. Thanks to both of them and to all other personnel that we met there. I would like a copy of the photo with the car and Josh More

Rick’s raptor Have moved to Florida but retuned to Chattanooga for a few appointments. Needed service and was allowed to bring my truck in early and was taken car Have moved to Florida but retuned to Chattanooga for a few appointments. Needed service and was allowed to bring my truck in early and was taken care of . These are great guys who represent the dealership in a totally positive manner. Definitely 5 stars. More

GREAT Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. G Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. Gary was a great shuttle driver and I see how he would be employee of the month. More

Service The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was h The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was having a grinding noise. They drove the car and repaired the issue. It was kept overnight and a vehicle was provided to prevent me from being inconvenienced. More

Love my New F150 Marshal Mize was awesome to do business with. I came in looking for the wrong vehicle and my Salesman very gently (and appropriately) steered me in t Marshal Mize was awesome to do business with. I came in looking for the wrong vehicle and my Salesman very gently (and appropriately) steered me in the right direction to a new F150. They gave me what I wanted for my VW, cut the price with deep discounts, and found excellent financing for me. I have bought 10 new vehicles in my life time, and this was one of the easiest and most enjoyable trade. God Bless, Karl J. Kinkead, Ph.D., Ed.D. More

Great dealership This is the 7th car my family has bought this dealership and all from the same salesman, Dee DeSutter. He does a great job and gets us the best deals. This is the 7th car my family has bought this dealership and all from the same salesman, Dee DeSutter. He does a great job and gets us the best deals. He spends lots of time with you showing you all the features and even pairs your phone and sits up your Ford Pass. More

Buying my first car in almost 11 years Since days one of looking for a new car, Patrick Jones was there helping me. He has been very helpful with my questions and during test drives. Since days one of looking for a new car, Patrick Jones was there helping me. He has been very helpful with my questions and during test drives. More

2018 Ford Exosport I had a great experience with Marshal Mize Ford , Eddie Owensby and Thad Narramore both worked very hard at finding me the right car and the best deal I had a great experience with Marshal Mize Ford , Eddie Owensby and Thad Narramore both worked very hard at finding me the right car and the best deal on my trade-in. They made the process quick and easy unlike some of the other dealerships I have used in the past.i highly recommend that if your looking to buy a new car, truck or suv that you stop here first , you will be happy with the way are treated. Carolyn Hime More