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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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July 18, 2018

Excellent, speedy, friendly Oil changed and tires rotated, in addition they inspected my exhaust and performed a 100 point inspection. No issues found at all. Car drives better t More

by turianx9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Chapman, Alfonso Guevara, Tia McLoud
Jul 18, 2018 -

Mark McLarty Ford responded

We are happy to hear you had an excellent service experience with us! Thank you for sharing your positive feedback! We do appreciate you and your business!

July 18, 2018

Labor charge was ridculous for what they did Service was only suppose to recharge ac, instead did 2 hour check and charged us over 300. I would have expected half of that amount. Originally the More

by SLAYOCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Man who moved the RV
Jul 18, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience. We will send your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. If you would like to contact Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we sincerely apologize for your experience.

July 18, 2018

1st Service of 2018 Ford f-150 Good service friendly folks. Clean area and fast service. Good drinks and popcorn. clean restroom and nice sales nice cars and trucks clean lobby area More

by JSB1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great first service visit at our dealership! We appreciate you and your business! Thanks again!

July 17, 2018

My experiance. During my visit i treated with respect and received great service.I feel like the princess could a little better, over all the service great. More

by TAMEKAJORDAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Mark McLarty Ford responded

Tameka, thank you so much for the positive feedback! We are happy to know you had an overall great service experience with our team! We appreciate you and your business!

July 17, 2018

Great Customer Service Alan and the crew at McClarty Ford are always curtious and amazingly fast on service! Great coffee and snacks, always clean and comfortable Thank You More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Woller
Jul 17, 2018 -

Mark McLarty Ford responded

Pat, thank you so much for the positive feedback! We love hearing you had a great customer service experience with our team! We appreciate you and your business! Thanks again!

July 17, 2018

Great repair service I called and they got me right in for repairs when a warning light came on in my MKX. Car was running well after repairs and looked brand new after th More

by BETTYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are happy to know you had an excellent service experience with our team! We appreciate you and your business!

July 17, 2018

Great & fast The need for work was unexpected but Justin Habel quick to get it in and work done in timely manner, loaner vehicle was provided & greatly appreciate More

by JW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
Jul 18, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great and fast service experience with Justin and our team! We do appreciate you and your business! Thank you for sharing your positive feedback!

July 16, 2018

Oil change Just had an oil and filter change done. Was done in a timely manner. A porter with clean hands should bring the vehicles back to the customers. I had More

by QUIKBLKCOBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

July 16, 2018

My advisor was very professional My review of service was great. Very timing and consistent. I will return on another service thanks for being friendly and bussiness oriented. Your tr More

by JERMAINELEWIS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Mark McLarty Ford responded

Jermaine, we are happy to hear you had a great overall service experience with us! Thank you for sharing your positive feedback! We do appreciate you and your business!

July 16, 2018

Great experience Always quality service when I take my vehicles in to get serviced. Sales associates are knowledgeable and what they’re talking about and never push More

by YRBRGHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Mark McLarty Ford responded

We are happy to know you had another great service experience with us. We do appreciate you and your positive feedback! Thank you so much again for your business!

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