Back

Mark McLarty Ford - Service Center

Little Rock, AR

not yet
rated
517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

Sort by
July 23, 2018

Very good service Thank y'all for the transmission repair and both weal bearings. I bought a 2016 Ford Focus in August 2017, so I had the car for only 11 months. I was More

by PUG71US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are happy to know you had a very good service experience with us! We appreciate you and your business!

July 20, 2018

Allen is the best service assistant I have had Allen is knowledge and very helpful. I can always depend on him. The support folks do a great job. Coffee, and pastries we a big surprise but very nic More

by WENDELL.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen
Jul 20, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback, Wendell! We do appreciate knowing you had a great service experience with Allen and our team! Thanks again for your business!

July 20, 2018

2016 ford mustang evaporator core replacement It was determined I had to replace the evaporator core in my Mustang. The service department was very helpful in giving me a loaner vehicle and keepin More

by MARK.GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Jul 20, 2018 -

Mark McLarty Ford responded

Mark, thank you so much for the positive feedback! We are happy to hear you had a great overall experience with our service! We do appreciate you and your business!

July 20, 2018

Excellent service dept Allen Buck has always been helpful and friendly. He has never made me feel as if I was a bother to him, he answers any questions I have. More

by TDW718
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are glad to hear you had an excellent service experience with Allen and that he was able to answer all your questions. We do appreciate you!

July 20, 2018

Quick Lane Service I am completely satisfied with the attention and service my 2008 Escape and I received. I purchased "The Works" and the price was reasonable and I be More

by Jbwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric- Quick Lane Tech, Tia McLoud
Jul 23, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great service experience with our team! We do appreciate you and your business! Thank you again!

July 19, 2018

Service Department Sucks I have used this place for years, and have never had a bad experience until this time. The lady was very nice and the only person that tried to wait o More

by Dealbreaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Jul 19, 2018 -

Mark McLarty Ford responded

We sincerely apologize for your experience with us. We will alert your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it will help us improve for the future. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry to hear you had a less than exceptional experience this time.

July 19, 2018

The service man was great and efficent not sat Fast in and fast out with what they had to do. Good job crew will come back for more. Computer for 39.95 did not say for 5 quarts needs correcting More

by LINKYPOP1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience with our service! We appreciate you and your business!

July 18, 2018

Justin is great! Took care of my Shelby mustang. It was a very fast process. I highly recommend this dealership to any and all friends More

by clawrence2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear Justin was able to help during your service visit! We appreciate your business!

July 18, 2018

Sales and service Purchased my truck from Ronnie Sanders back in February and had a great experience. Allen Buck took care of me for my maintenance and was extremely co More

by Cookjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had a great sales and service experience with our team here at Mark McLarty Ford! We appreciate you and your business!

July 18, 2018

Oil change,tire rotation, replace air filter They got right to my car and let me know the inside air filter needed changing. They offered me a car wash but I was in a hurry so turned it down this More

by MKROE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We are glad to know you had a great overall service experience! We appreciate you! Thanks again for your business!

...
36
...