Mark McLarty Ford - Service Center

Not very good in customer service I think 3 hours for a oil change is ridiculous and they were not very friendly I won’t be going back and I don’t know why they charge so much for a oi I think 3 hours for a oil change is ridiculous and they were not very friendly I won’t be going back and I don’t know why they charge so much for a oil change More

15000 mile service Allen Buck explained what would be done and gave a very accurate estimate of the time that would be required to complete the service. He listened to Allen Buck explained what would be done and gave a very accurate estimate of the time that would be required to complete the service. He listened to my questions and answered them. He was neat and clean and happy to be there to work! More

Oil change I was due for a 30,000 mile check up at that time also and had gotten a coupon in the mail and presented it to the lady at the counter, so she handed I was due for a 30,000 mile check up at that time also and had gotten a coupon in the mail and presented it to the lady at the counter, so she handed it to the service guy. He brought back my bill and states he gave me 15% off which did not equal $75.00. Normally I would have went to Walmart but since I had the coupon I came to McClarty. But overall, satisfaction was good and service was good. More

Fast turn around Service was excelent and my vehical was finished in a short period of time. Worth the cost for the benefits of the two year warrentee. Service was excelent and my vehical was finished in a short period of time. Worth the cost for the benefits of the two year warrentee. More

Lincoln Airbag Recall I dropped the vehicle off for the repair and it was ready the next day as promised. Allen offered to run it through the carwash for me but I declined I dropped the vehicle off for the repair and it was ready the next day as promised. Allen offered to run it through the carwash for me but I declined. He also provided a list of services I might consider. No complaints. More

Service Writer Allen is the best!! Easy to work with. His customer service is outstanding. He should train the rest of the staff on what customer service is Writer Allen is the best!! Easy to work with. His customer service is outstanding. He should train the rest of the staff on what customer service is all about. More

Justin Hable is the best! I have used Justin on numerous occasions, Justin has always been very helpful!Thank You Mike Davis @ ADESA Little Rock I have used Justin on numerous occasions, Justin has always been very helpful!Thank You Mike Davis @ ADESA Little Rock More

Twice the estimated cost Estimated front end repair was given at $2199. Final cost was $5300.and 18 days later! They kept calling and saying they found something else! Parts Estimated front end repair was given at $2199. Final cost was $5300.and 18 days later! They kept calling and saying they found something else! Parts would showed in stock but were not so they ordered again etc... More

Warranty Repair of Clutch It was very helpful to be provided a loaner vehicle during my repair. Being single and self supported. Thank you for your wonderful generosity. Stre It was very helpful to be provided a loaner vehicle during my repair. Being single and self supported. Thank you for your wonderful generosity. Stressless More

Great service Allen takes care of my car as if it is his own. Always does what he says which means a lot to me. As a realtor my car is my office some days and I h Allen takes care of my car as if it is his own. Always does what he says which means a lot to me. As a realtor my car is my office some days and I have a short window to have service performed and Allen makes sure it happens. More