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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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August 07, 2018

Service was fast and accurate. I brought my truck in because the Check Coolant Additve Light came on. It has happened before. I brought it in the first time and they took care of it More

by AWARD5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso Guevara, Jimmy Veuleman
Aug 07, 2018 -

Mark McLarty Ford responded

Thank you for your honest feedback. We do appreciate you and your business! Please reach out to Tami Dick, our Customer Relations Manager, either at tdick@mclartyauto.com or 501-955-5342. She will be able to help look into this situation further for you. Thanks!

August 06, 2018

Excellent They were all professional and friendly. They were speedy on the repair time. Had me another car to drive. Let me know what was going on during the pr More

by nthomason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Moore
Aug 06, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We appreciate your business and knowing your had an excellent overall experience with our team!

August 06, 2018

Awesome service dept I showed up and only had a short time frame to get something checked out. They took care of my issue and in a time that worked for me. Awesome! More

by SDGLAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Mark McLarty Ford responded

We are happy to hear we were able to resolve the issue in a timely manner! Thank you for providing your positive feedback! We do appreciate you and your business!

August 05, 2018

BEST PLACE EVER I HAVE NEVER HAD A PROBLEM WITH THIS OFFICE. JUSTIN HAS ALWAYS BEEN GREAT TO ME. HE FINDS ME A CAR WHEN I NEED IT. MY NEXT VEHICICLE WILL BE FROM H More

by SNOOPYSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Mark McLarty Ford responded

Thank you so much for the great feedback! We love to hear you had an overall excellent experience with Justin and our team during your visit! We do appreciate you and your business!

August 04, 2018

Used veh purchase repairs The young lady who has taken care of my service needs twice now (Nicole) I think is her name, is outstanding with people. She always had a smile, and More

by j.kyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Mark McLarty Ford responded

Thank you so much for your positive feedback about your experience with Nicole! We hope to see you again in the future!

August 03, 2018

Untrustworthy!! I took my 2002 explorer to this dealership to diagnose some issues with the vehicle. They called me back after 2 days and gave me an estimated repa More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 03, 2018 -

Mark McLarty Ford responded

Keith, we sincerely apologize for your service experience. We will send your review to our management team and investigate this situation further. We do strive for quality customer service and appreciate your honest feedback, as it helps us improve. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry to hear you had a less than exceptional experience with us.

August 03, 2018

Friendly and fast Everyone treated me well from start to finish. Friendly team and fast service. I plan to use this dealership for future service needs as a result. More

by CAPLAARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We appreciate your business and look forward to seeing you again in the future!

August 02, 2018

Well investigated and resloved. Great service as usual. Well investigated and resloved. Learned many new things about my vehicle. Mt car is 5 yrs. old.....many problems today coul More

by PPHLPP13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Veuleman
Aug 02, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great service experience! We appreciate you and your business!

August 02, 2018

Service department is awesome Service program was great enjoyed everybody there thank you very much. Nicole was very nice very personable. Will definitely do business with her agai More

by seanphillips6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Mark McLarty Ford responded

Sean, thank you so much for the positive feedback! We are very happy to know you had a great overall service experience with Nicole and our team during your visit! We do appreciate you and your business!

August 02, 2018

Best Ford Service Always great service and have been using them back when I had my 2001 Mustang GT. Highly recommend them to everyone. I always use them whenever any of More

by JADE_DRAGONII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Mark McLarty Ford responded

Jade, we are happy to hear you had a great service experience from our team! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

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