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Mark McLarty Ford
North Little Rock, AR
822 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 822 reviews
August 09, 2011
The customer service at Northpoint Ford in general really sucks. They are a mega-dealer and treat customers as such. Once they have your money then you're on your own.... Rich Whitaker is just a typical car sucks. They are a mega-dealer and treat customers as such. Once they have your money then you're on your own.... Rich Whitaker is just a typical car salesman. You get the lip-service, but no action. He won't return phone calls or do much else once you've made your purchase..... Was also told the vehicle I bought was "Ford Certified" and was given a blank checklist that they supposedly have gone through in the service department. Obviously that had not happened. Both window door motors in the front were dragging, the AC was not blowing cold, & the windshield leaked when it rained.... More
by HillVan
Employees Worked With
Rich Whitaker
August 19, 2010
I went to the dealership on Saturday morning (8/14/2010)for an oil change and tire rotation on my 2007 Ford Escape. I was met in the service department by Richard Whitaker inquiring if I was in (8/14/2010)for an oil change and tire rotation on my 2007 Ford Escape. I was met in the service department by Richard Whitaker inquiring if I was interested in a new vehicle. I had not planned on purchasing a vehicle that day, but left the dealership in a beautiful White 2010 Ford Edge! Beautiful vehicle...Thanks to Richard for making that happen!! Could not be happier and have already referred a friend to him. More
by Jhalsell
Employees Worked With
Richard Whitaker
