Back

Mark McLarty Ford

North Little Rock, AR

4.4
837 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

4400 Landers Rd

North Little Rock, AR

72117

Directions

By Type

Showing 837 reviews

June 29, 2018

Service Customer service was great and will be back Allen was great. I know anyone that goes to see him will be very well taken care of More

by CALLIE.ELISE.REED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Mark McLarty Ford responded

Callie, thank you for the positive feedback! We are happy to hear you had an excellent service experience with Allen and our team! We appreciate you and your business!

June 29, 2018

Slightly disappointed. I have a 2013 Taurus Limited. Been taking it to this dealership since I bought it in 2013. Disappointed with recent service because I had to leave the More

by NEELYVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Mark McLarty Ford responded

Thank you so much for your honest feedback. We are glad to know you had an overall good experience. We will send your review to our management team, as we do strive for quality customer service and it will help us grow in the future. We appreciate you and your business!

June 29, 2018

Way too long I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as wel More

by drieathbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Adams
Jun 29, 2018 -

Mark McLarty Ford responded

We are very sorry to hear about your service visit. We do strive for quality customer service and appreciate your honest feedback. We will be alerting our management team of this situation to look into further. Again, we sincerely apologize you had a less than less exceptional experience with us.

June 28, 2018

Service Excellent customer service and fast service... would recommend to others... clean waiting area... Tia informed me of great services available to Linco More

by LINDACROWELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 29, 2018 -

Mark McLarty Ford responded

Linda, thank you so much for the positive feedback! We love hearing you had an excellent service experience at our location! We appreciate you and your business!

June 28, 2018

Always helpful to me Justin has always done above what one would ask. Great people to work with. From the front desk to the nice gentleman that took me to my workplace wil More

by mwr4486107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Mark McLarty Ford responded

We are glad to know Justin does a great job on your vehicle! We appreciate you and your business! Thank you for the positive feedback!

June 28, 2018

Review This visit was much better than my initial visit at this service department. Hopefully, there will no longer be an issue with the transmission in my 2 More

by Mrs_J_Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Mark McLarty Ford responded

Mrs. Andrews, thank you so much for the honest positive feedback! We are happy to hear you had an excellent service experience this time! We appreciate you and your business!

June 27, 2018

Great service and great people They had great customer service and great employees and they were every helpful and same thing with the parts department and I was super thankful More

by TMULLIAGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 27, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great customer service experience with our team! We appreciate the positive feedback! Thank you again for your business!

June 27, 2018

Excellent experience Mrs. Wilson has always made my experience in the service center comfortable. I consider her my personal service advisor. I would definitely recommend More

by mrgreen10228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Mark McLarty Ford responded

Mr. Green, thank you so much for the great review! We are happy to know Nicole made sure your vehicle was taken care of during you service visit@ We appreciate you and your business! Thanks again!

June 27, 2018

Love the service They are friendly and nice they welcome people in they help you soon as you walk in the door and they have wonderful service. Thank you very much y More

by HANA.KILLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Jun 27, 2018 -

Mark McLarty Ford responded

Hana, we are very happy to hear you loved the service provided to you by our team! Thank you for the positive feedback! We appreciate you and your business!

June 27, 2018

Service Department and Michael Betts is great to work with! This store is very organized with the help of Michael Betts! He is very organized and efficient and always a pleasure to work with, look forward to a More

by ANGELA.SIMS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2018 -

Mark McLarty Ford responded

Angela, we are very glad to know Michael and our team were able to help you! Thank you so much for the kind words and positive feedback! We appreciate you and your business!

...
66
...