Mark McLarty Ford

Service work The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would ha The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would have taken this long we would have asked for a loaner or rented a car.The service man said they were behind several days but we didn't expect it to take quite so long. Other than the amount of time it took to get our car back we have no complaints. More

Buying Experience The dealership had plenty of cars to choose from. My salesperson did a great job on making sure the process ran smoothly. Salesperson was patient wit The dealership had plenty of cars to choose from. My salesperson did a great job on making sure the process ran smoothly. Salesperson was patient with my 1st time buyer daughter. More

Review Great customer service , had a small issue which was immediatley corrected. I had purchased 10+ vehicles at another local dealership. I’m moving over Great customer service , had a small issue which was immediatley corrected. I had purchased 10+ vehicles at another local dealership. I’m moving over to McClarty More

Tia is awesome! Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and helps me with my walker when I arrive. Also, thanks to Shonna for the decaf coffee. You people just spoil me! More

2013 Ford F-150 They had good deal and the sales department was very nice and professional. The truck I got needed new tires so they put them on there for me. They had good deal and the sales department was very nice and professional. The truck I got needed new tires so they put them on there for me. More

Great experience Fantastic service, took great care of me. Took vehicle almost immediately to service bay. The wait was very short. They finished with my vehicle quick Fantastic service, took great care of me. Took vehicle almost immediately to service bay. The wait was very short. They finished with my vehicle quicker than I thought they would. Very pleasant experience. More

Great Customer Service My service advisor, Justin, kept us updated with all services being performed to my vehicle. Justin took care of my car and put our minds at ease duri My service advisor, Justin, kept us updated with all services being performed to my vehicle. Justin took care of my car and put our minds at ease during our stressful vehicle moments. He informed us he would treat our vehicle like his own! More

Unprofessional Price wasn’t the same as agreed upon when I first worked a deal with them. Was financed through someone else when assures I would be financed through Price wasn’t the same as agreed upon when I first worked a deal with them. Was financed through someone else when assures I would be financed through my preferred credit union. Will not be going back to buy anything else from them or use any of their services. More

Oil change Great Service Dept, quick quality service. Outstanding customer service. Came in late in the day without an appointment. They got right on the servic Great Service Dept, quick quality service. Outstanding customer service. Came in late in the day without an appointment. They got right on the service work. More

Amazing customer service experience My experience was amazing and very speedy! They found an additional issue while my car was in the shop and I was called before they took any action by My experience was amazing and very speedy! They found an additional issue while my car was in the shop and I was called before they took any action by Ms. Tia. Overall it was an amazing experience. Also I was greeted by multiple associates when I entered the service department. It was all very enjoyable! More