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Mark Jacobson Toyota

Durham, NC

4.8
2,607 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. We are conveniently located in Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service! Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area. - We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell. - We provide truck maintenance and repairs. - We have our own Durham Body Shop to help you with collision repairs - We offer diagnostic testing and state inspections. - We have a fully stocked Toyota parts and truck accessories facility. - We have a professional finance department to help you arrange car loans and leases that fit your budget. - Our truck center staff is friendly, knowledgeable and enthusiastic. We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive?
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4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,607 reviews

February 21, 2014

The folks I talked most with, and who worked together well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal More

by alextalikoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fergus, Frank Barnet, Tay Page
Feb 24, 2014 -

Mark Jacobson Toyota responded

Alex, we are so happy to hear that Tay and Frank were able to help get you get the deal to fit your needs. Thank you for taking the time to leave us a review. Come back and see us again soon! Thank you for your business.

February 20, 2014

Great salesman in mike Kaminski, you can tell he was a green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. More

by Ssan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you for your kind words Ssan! We are happy to hear that Mike and the rest of the Mark Jacobson family could make you buying experience worth 5 stars! We hope you come back and see us again soon! Welcome to the family.

February 19, 2014

Kevin was very polite and helpful, he worked with me to get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica More

by Jparker91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Feb 24, 2014 -

Mark Jacobson Toyota responded

Jessica, thank you for taking the time to leave us such a kind review. We are so glad to hear that you were able to get the best deal and car for yourself. We sincerely hope you come back and see us again soon!

February 19, 2014

None of the ratings provided above is inflated. Here is why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson ca More

by macmr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Charles Gery, Craig James
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words, Peter. We strive for 100% customer satisfaction and are so glad that we could assist you in finding the perfect vehicles to fit your needs. Thank you for your business and for remaining a loyal member of the Mark Jacobson family. We hope you come back and see us again soon!

February 18, 2014

Poor quality service department. After years of doing business with MJ Toyota, I have decided to go elsewhere because of all of the reoccurring issues with service. Just about every time I bring my vehi More

by lbb1460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hanenberg
February 18, 2014

I have heard compliments about Toyotas. My next door neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had ov More

by bettybooher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McBride and Jay Bazooband
Feb 24, 2014 -

Mark Jacobson Toyota responded

Elizabeth, thank you so much for your kind words. We are so happy to hear that you were able to find your perfect fit with us. We hope you enjoy your new Yaris and come back to visit us soon. Welcome to the Mark Jacobson family!

February 16, 2014

This is the 5th car we have bought from Alex at Mark Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. More

by malahias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
Feb 24, 2014 -

Mark Jacobson Toyota responded

Malahias, thank you for taking the time to leave us a review. We are thrilled to hear that Alex was able to assist you. We want to sincerely thank you for your business and for remaining a loyal member of the Mark Jacobson family! Come back and see us again soon!

February 05, 2014

Frank was incredibly helpful and worked so hard to get us in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! More

by Sbrown2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
Feb 11, 2014 -

Mark Jacobson Toyota responded

Sbrown, it was a pleasure reading your review. I am so glad that Frank was able to provide you such exceptional service, and get you in the exact car you wanted. We hope to see you again soon, and welcome to the Mark Jacobson Toyota family!

February 03, 2014

This is a time that "GREAT" is not enough to rate an experience. Mark Jacobson Toyota has exceptional customer service and exceed, by far - way far, my past dealership experiences.....Kevin Hi More

by pitatoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN HICKS
Feb 11, 2014 -

Mark Jacobson Toyota responded

Pitatoyota, thank you for taking the time to leave a review of our dealership. We at Mark Jacobson Toyota strive to make sure every customer leaves through our doors satisfied. I hope that you will take the time to visit us again soon! Best wishes and welcome to the Mark Jacobson Toyota family!

February 02, 2014

Kevin did a great job of asking the right questions and listening to our answers. The first car he brought out had everything we were looking for in a 4Runner. The sales process went smoothly and Kevin an More

by forrestshivers5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Feb 11, 2014 -

Mark Jacobson Toyota responded

Fprrestshivers5, thank you for taking the time to leave a review of our dealership. We at Mark Jacobson Toyota strive to make sure every customer leaves through our doors satisfied. I hope that you will take the time to visit us again soon! Best wishes and welcome to the Mark Jacobson Toyota family!

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