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Mark Jacobson Toyota

Durham, NC

4.8
2,613 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. We are conveniently located in Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service! Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area. - We offer a 3-Day Exchange Policy on all pre-owned vehicles we sell. - We provide truck maintenance and repairs. - We have our own Durham Body Shop to help you with collision repairs - We offer diagnostic testing and state inspections. - We have a fully stocked Toyota parts and truck accessories facility. - We have a professional finance department to help you arrange car loans and leases that fit your budget. - Our truck center staff is friendly, knowledgeable and enthusiastic. We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive?
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4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,613 reviews

March 22, 2014

Frank was amazing. He did everything he said that he would. I will recommend him and the dealership to everyone I know interested in buying a car. More

by jackyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
Mar 25, 2014 -

Mark Jacobson Toyota responded

Jackyb, we are very glad to hear that Frank and the rest of the team here at Mark Jacobson could assist you in getting what you wanted. Thank you for taking the time to leave us a review. We hope you come back and see us again soon!

March 21, 2014

Mr. Dias was very helpful in finding me a car that fit all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and More

by ddavisomburo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Savio Dias
March 19, 2014

In our opinion Scott Parrish's service has been exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have More

by Louiseholland21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parrish, Assistant Service Manager
Mar 25, 2014 -

Mark Jacobson Toyota responded

Rodney, thank you so much for taking the time to leave us a review. We are glad to hear that Scott and the rest of the Mark Jacobson team could help you solve your road problems. We sincerely hope that you continue to visit us for your future needs. Thanks again!

March 18, 2014

We came into the Service Dept on a Friday and was greeted by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was More

by barrybaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pettiford
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you for taking the time to leave us such a wonderful review Barry! We are glad to hear that Randy was able to assist you. We hope that you mean it when you say we will see you again! Come back and visit us, we'd love to help you out. Thanks again!

March 13, 2014

I had a great experience with John Lau at Marc Jacobson Toyota! He found me a great deal and went above and beyond my expectations! More

by enp2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lau
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thanks for taking the time to leave us a review! We strive for 100% customer satisfaction and are so glad to hear that we were able to assist you! We hope that you come back and see us again soon!

March 09, 2014

I was very impress with Mark Eskew he made me feel so relax and at ease with buying this car "THANKS MARK E. YOU'RE THE BEST" More

by Rave4me
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear that you had a 5 star experience with us here at Mark Jacobson Toyota. We hope that you come back and see us again soon!

March 08, 2014

Edwin was terrific to work with. I told him what I was looking for in a vehicle and he delivered. The whole experience was so pleasant. No hard sell and no games. I was offered a fair price for my trade a More

by DonaJT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Mar 25, 2014 -

Mark Jacobson Toyota responded

DonaJT, thank you so much for taking the time to leave us this 5 star review. We are thrilled to hear that Edwin was able to assist you and help you to get the best deal for you. We hope that you enjoy your new Camry and come back to see us again soon!

March 07, 2014

Kevin Hicks did a great job of guiding me through the process of buying a used Prius at Jacobson Toyota, giving the pros and cons of a number of options in an informative, good humoured and not-at-all pu More

by srennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us this great review. We are glad to hear that Kevin was able to help you get into your new prius. We hope that you come back and see us again soon! Welcome to the Mark Jacobson family!

March 06, 2014

My wife had to take our 2007 Prius (145,000 miles) in as the panel lights came on indicating a major problem. I met her in our 2000 4 Runner (225,000 miles) thinking we would switch and I would wait for the More

by digitalkarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin L. Caldwell, III
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are so happy to hear that you were able to find not one but two perfect vehicles to fit your life. We sincerely hope that you enjoy your new 4 Runner and Prius and come back to see us for your future automotive needs. Thank you again for taking the time to leave us this review!

March 06, 2014

I was in a car accident and was forced to replace my 2010 Toyota Camry. Since I'm getting married this year, I had a very limited budget. I had previously purchased my used 2010 Camry at Mark Jacobson Toyota More

by asilsbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Shaye
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are beyond thrilled to hear that you were able to find the Camry of your dreams here at Mark Jacobson Toyota. We are glad that Jay and the rest of the team could assist you so thoroughly and we sincerely hope that you continue to choose us for your future automotive needs. Thank you again!

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