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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews
Call Service Center (909) 906-6156

6,242 Reviews of Mark Christopher Auto Center - Service Center

Sort by
September 21, 2021

Not very communicative. They never explained what was wrong with my car, just called to tell me when to pick it up and that they closed promptly at 5. This service was far better than the awkward interac More

by Chevy buyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service and sales department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
September 21, 2021

They were very pleasant and fast would highly recommend them always a pleasure doing business with them More

by arielsdaddy909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2021

My services advisor was pleasant and he ensured I was aware of any issues or concerns I had was answered. More

by MYBABYALANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Ty 4 ur service. This service was prompt well done and on time thank you More

by EstherB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia in the service department, Matt Torres
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

I had a 3:20 appointment for my service they promptly took my truck back and had it serviced very fast! More

by RKISCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Hi, thanks so much for choosing Mark Christopher Auto Center for your vehicle's service needs! We appreciate your excellent review, and look forward to hearing from you when the time comes for your next maintenance. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

I appreciated being given a 2-hour time frame and then my setvice was actually two hours! Also the price quote was actually $50. Less! Unbelievable at a car dealership.Thanks More

by SSTTOKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Ray Peter's took care of the issues I asked for right away! And mention some suggestions. More

by DANRIPPEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray Peters
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Fast and efficient with great customer service! Wouldn’t go anywhere else for service. Highly recommend coming here. More

by heathermallory11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ani
Report | Print
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
September 20, 2021

Made an appointment for an oil change was in an out within an hour so. Juan in service is very professional an knows what he’s doing! More

by Danny From Eastvale !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service is 5 star rating ! , Matt Torres
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2021

Quick service and was able to get my car fixed very fast without any issues. More

by dmann4027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
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Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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