Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sam was an exceptional saleperson to deal with. We got everything that was promised to us, and, all paperwork was ready for us upon our arrival. Because we traveled a great distance to buy from this deal everything that was promised to us, and, all paperwork was ready for us upon our arrival. Because we traveled a great distance to buy from this dealership their timing and thoughtful attitude was greatly appreciated. More
Working with Michell was real pleasure. She was very friendly,respectful and very knowledgeable in every aspect. Michelle also followed through with all her promises to me.I highly recommend Michelle friendly,respectful and very knowledgeable in every aspect. Michelle also followed through with all her promises to me.I highly recommend Michelle to my family and friends! Sincerely. Joseph F. Radogna More
Mr. Waters was very helpfully answer all my questions Mr. Waters was very helpfully answer all my questions work very hard on the price I was willing to spend. Mr. Waters was very polite made every effo Mr. Waters was very helpfully answer all my questions work very hard on the price I was willing to spend. Mr. Waters was very polite made every effort to receive the highest dollar amount for my trade. I will inform freinds, co-workers and family to vist Mark Christopher for there next vehicle purchase also ask for Mr. Waters. More
They guys were great. Customer service was outstanding. They took care of the maintenance and recall on my 2012 Chevy Cruze at the estimated time they promised. Thanks guys. They took care of the maintenance and recall on my 2012 Chevy Cruze at the estimated time they promised. Thanks guys. More
I wanted a pre-owned Cadillac CTS and I could not locate one that had all the options I wanted. In addition, other dealers were being too pushy and/or not returning my emails promptly. Anyhow, Emet @ Mark C one that had all the options I wanted. In addition, other dealers were being too pushy and/or not returning my emails promptly. Anyhow, Emet @ Mark Christopher showed me a CTS that they just got in a few days ago. It was extremly clean, had every option available and they gave me a good price on it. The sales process was very low key, they were fine with my own financing, no pressure and great prices. My family has even bought a few cars from them and had a similiar experience to mine. Their service department is also very helpful and they have always taken care of my cars. One of my vehicles had picked up a spark plug in the tire so I couldn't drive it. I need new tires anyhow so I decided to put upper end tires on it but Mark Christopher could not get the tires that I wanted. They let me tow my car to their service department and they allowed me to ship my tires to them so they could put them on my car. Once the tires arrived, they had me back in my car the next day. I tried a few other dealers before calling Mark Christopher but they would not accomodate me. All in all, great customer service on the sales and service end. I will be purchasing all my vehicles from them and I will continue to use their service department. More
When I reached out and connected with Greg Hess, the level of service and responsiveness convinced me to make the drive from West L.A., they had what I wanted at a fair price and gave me great service. level of service and responsiveness convinced me to make the drive from West L.A., they had what I wanted at a fair price and gave me great service. I would recommend Mark Christopher and more specifically Greg Hess to anyone looking for red carpet service -- I will buy again from them. More
As in the past, I have normally selected a "home town" dealer and I have picked this dealership as my home town dealer. I was greeted by Sam who I had written previously on line. Sam was very courre town" dealer and I have picked this dealership as my home town dealer. I was greeted by Sam who I had written previously on line. Sam was very courreous and informative and after a brief coversation, went to the lot and picked out just about what I wanted to a T. After discussing how I was to finance it, I told him it was a cash deal. He gave me a price figure and to be honest, I did not like it. We discussed the matter and finally agreed upon a cash price and the deal was done. He did everything in his power to make the deal quick and efficient and I was driving away in my new Cadillac in a short time. My thanks to Sam nd the staff of Mark Christopher auto center. More
I leased a 2012 CTS from Gerald Waters and Sam Fakhouri. They are great gentlemen who are able to work as a team. The process was painless and they were extremely helpful. The new ride is fantastic. Thanks They are great gentlemen who are able to work as a team. The process was painless and they were extremely helpful. The new ride is fantastic. Thanks for the excellent customer service, guys! More
I was very pleased with the attention, professionalism and knowledge of the staff. Greg Hess was upfront and honest about the whole process. I was made aware of several options. Giving me the confidence t and knowledge of the staff. Greg Hess was upfront and honest about the whole process. I was made aware of several options. Giving me the confidence that I was at the right dealership. In the immortal words of our former Governator- "I will be back." LOL...Yeah Mark Christopher Auto Center More