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Mark Christopher Auto Center

Ontario, CA

4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

March 02, 2024

Good people, I feel I received a fair deal. Another cadillac, the next cadillac comes from the same place. More

by LANCEGREENE85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business, Lance! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 02, 2024

I continue to experience poor service with the service department. I have not been satisfied with my vehicle purchase and the excessive visits to the service department. Since 2019 I’ve experienced a lac More

by 6Doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario Gomez & Dino Picanzo
Mar 04, 2024 -

Mark Christopher Auto Center responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2024

I took my Tahoe Thursday and they started working on it Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix More

by san7886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Mar 01, 2024 -

Mark Christopher Auto Center responded

I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2024

It was a great experience. I really appreciate Johnny Mendoza helping me through out the process! More

by cspartanrun10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 29, 2024

Bobbi was great while helping us out. He listened to everything we were asking and made us feel comfortable while we shopped. More

by JAMES.BEKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobbi
Mar 01, 2024 -

Mark Christopher Auto Center responded

James, I sincerely thank you for going out of your way to write this review about Mark Christopher Auto Center. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new ride. If you have any further needs, please come back to see us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 29, 2024

They were a pleasure to work with, making the transaction as seamless as possible. I will definitely go to them first for my future vehicle needs. More

by EASTONFP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 28, 2024

Fantastic customer service. JC Cavazos was our sales rep, he went above and beyond for us! More

by MEGANHAINLINE16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Megan! It's great to hear JC was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2024

Briam Sandoval is the best car sales men I’ve ever me I recommend to everyone that they go with him because he is a good helper he truly has a good heart and he helps people from his heart he is not just s More

by natalienegrete69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briam Sandoval
Feb 28, 2024 -

Mark Christopher Auto Center responded

Natalie, I am ecstatic to hear you were able to purchase your new truck! At Mark Christopher Auto Center, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2024

Bobby Ramirez was our sales rep, I'll make this briefly. Phenomenal service, very knowledgeable and great sales team overall. Accommodated our every needs! More

by marvinmoran609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ramirez
Feb 29, 2024 -

Mark Christopher Auto Center responded

Hi Marvin, and thanks for your kind words! We appreciate our team here at Mark Christopher Auto Center and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2024

It was great from first call I made Jason went up and beyond to answer my questions and was very quick to text me back with any questions I had he definitely is a great part of the company for you guys ? More

by EFRENFELIXURETA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
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