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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,496 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,496 reviews

November 16, 2024

Javier Juarez was the service advisor. Very professional and attentive. I waited for the vehicle and even added on a service item after the fact. The wait time was pretty quick and shorter More

by keengs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Juarez
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Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that our service advisor provided you with professional and attentive service and that your wait time was quicker than expected. We appreciate your feedback regarding the car wash, and we will take that into consideration. We hope to see you again at Mark Christopher Auto Center for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha More

by btrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

Efficient, helpful, knowledgeable. Quick to greet and helpful and responsive once work was done. Going back again. More

by Brad F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you, Brad! We truly appreciate your kind words about your experience at Mark Christopher Auto Center. It's wonderful to hear that you found our team efficient, helpful, and knowledgeable. We look forward to welcoming you back on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2024

My Salesman Armando N. was very nice and helpful. Cesar V. the Finance guy was also very nice and helpful too. More

by cynrod2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
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Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Armando and Cesar provided you with excellent service at Mark Christopher Auto Center. We strive to ensure our customers feel supported and appreciated throughout their experience. We look forward to welcoming you back for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

Great service couldn’t of asked for more they drove the truck and loan 40 minutes away to my house to sign the loan papers and get the truck they delivered Thank you very much More

by johncsearsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with Mark Christopher Auto Center and that our team went the extra mile to deliver your truck. Your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2024

Need to improve communication with customer and be more informative on what is going on More

by Ruben Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Lopez
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Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your thoughts about the communication at Mark Christopher Auto Center. We understand how important it is to keep our customers informed and will work to improve in that area. If you have any specific concerns or suggestions, please feel free to contact me directly. Your insights are valuable to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2024

We received excellent customer service from JC Cavazos and the team! Best car purchase of my life. More

by simoneb63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you received excellent customer service from JC and the team at Mark Christopher Auto Center. It's great to know that your car purchase experience was the best of your life! We appreciate your support and look forward to seeing you again soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2024

Juan was professional and went above his duty to ensure an excellent, helpful, friendly experience there. All staff were attentive and informative. Very satisfied with my purchase of my truck that will be More

by RENEVH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
4.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your thoughtful review! We’re thrilled to hear that you had a professional and friendly experience at Mark Christopher Auto Center. It’s great to know you’re satisfied with your truck purchase and feel well taken care of by our attentive staff. We appreciate your feedback and look forward to serving you for many years to come! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2024

Straight forward dealership. JC was great to work with, he did everything he said you was going to do and more. I would highly recommend this dealership to anyone looking for an More

by ryan@klutchconstruction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you, we appreciate your kind words! It's wonderful to hear that you had such a positive experience with JC at Mark Christopher Auto Center. We strive to make the purchasing process straightforward and enjoyable for all our customers. We hope to see you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2024

Was beautiful service I was so happy they treated me right thank you so much More

by josiphd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience at Mark Christopher Auto Center. Our team works hard to provide exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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