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411 Reviews of Marietta Toyota - Service Center
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January 10, 2005
The following events took place in October/November 2001. After replacing the clutch on my wife's RAV4 (which had approximately 60000 miles on the odometer), the service department neglected to re-install t After replacing the clutch on my wife's RAV4 (which had approximately 60000 miles on the odometer), the service department neglected to re-install the transaxle vacume hoses. This resulted in 2 emissions inspection failures, and $129 for the third emissions inspection (the 2nd inspection is always free if the 1st fails) and "troubleguessing" charges, for which we were NOT reimbursed. Cobb County Toyota quickly diagnosed AND FIXED the problem FOR FREE, afterwhich the car passed the final emissions inspection at Marietta Toyota. On top of all that, they put a nice big DENT in the RHS front fender, and it took 2 weeks of arguing with the dealership manager (Mathiews) before they finally fixed it to our satisfaction. I HAVE NOT BEEN BACK TO MARIETTA TOYOTA SINCE... More
by rellio
Employees Worked With
Joey Tucker and Jack Mathiews
