Marietta Toyota

Super easy car buying experience with no pressure to buy or add one. Worked with Lucas and he was a delight to work with. or add one. Worked with Lucas and he was a delight to work with. More

Car was serviced in a timely manner and representative was very nice and explained everything to me was very nice and explained everything to me More

Good service, kind and helpful employees. I understand that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice t that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice to know beforehand if I’m going to be spending 3 hours waiting for cumulative services that usually get done in half that time. Emissions testing usually takes 5 minutes, but took about 50 minutes here for some reason. More

I appreciate the timely manner i was able to get in and get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i leave my things and where i leave them. My middle console was organized and when i opened it after my service was done, my things were all over the place as if someone was looking through it. Papers were no longer organized and together, and rather crumbled up. My cash in my change storage on the left side of the wheel was gone. I confronted my advisor, Jonathan Thomas, about it and he looked as if he could care less. He stated “i don’t know what to tell you, i had my best guy work on the car” (which was Nehemiah Jones according to my paper work). He didn’t even try to help one bit or showed any ounce of concern. Not only were my things ruffled through and property taken, when i pulled off from the dealership, my tire pressure light came on. I would think when getting my tires rotated, you guys would at least check my tires out completely, but i guess they were too busy going through my things. As a customer, i shouldn’t have to leave a service appointment with warning lights on my brand new camry. Made me wonder did i come there to get a service or did i come there to get robbed. This was my first time coming to this location and will definitely be my last. More

Harry was fast,friendly, and informative. My appointment was under an hour!! :) an excellent dealership was under an hour!! :) an excellent dealership More

We had the worse experience ever. We got a call saying they have what we wanted upon arrival they said it’s in the transit. We sat back for price estimate and came to know there is an additional 5k fee so they have what we wanted upon arrival they said it’s in the transit. We sat back for price estimate and came to know there is an additional 5k fee so called ‘market adjustment’ fee , never heard of before (btw this was on top of all the other charges they could possibly add). The MSRp of xse which we were looking for was around 45k, okay I understand you can make a max of 6k to 10k profit out of one car but 16k is that fair ? All together they asked us to pay almost 60k for Highlander 2022 SXE . We were surprised and thought why not to go with Lexus. Honestly we were very disappointed and worse of all, their manager with a very rude attitude came to have a conversation with us and started of so rude and we stopped the conversation without wasting a sec and left that place. Sorry we are not here to buy your attitude. Never going there next time and would never suggest any one. Taking advantage of others in worse situations is ethically wrong. More

Sales Managers and their General Manager showed no respect to the customer needs, they were abusive and insulting to some degree. They are bunch of dishonest people and renege on their agreements. respect to the customer needs, they were abusive and insulting to some degree. They are bunch of dishonest people and renege on their agreements. More

I would give zero stars if I could. We had an offer via consumer reports car buying service then confirmed by a certificate from their internet sales rep. They initially refused to honor saying it was for consumer reports car buying service then confirmed by a certificate from their internet sales rep. They initially refused to honor saying it was for a different car (it wasn’t) or a different VIN (it wasn’t). And then gave us a sob story about it being a “family owned” dealership. Refused to honor the trade in value and played so many games with the price I was insulted. Wasted hours of my time and my money. Do yourself a favor and go elsewhere. More

There are few things I hate more than having my engine oil over filled and my other fluid levels over filled but that happened today. My engine oil was over filled by about 4 to 8 oz. On a hybrid that i oil over filled and my other fluid levels over filled but that happened today. My engine oil was over filled by about 4 to 8 oz. On a hybrid that is not a good thing. I am going to try to remove some out of the dipstick by putting the stick in several times and pulling it out when the engine is cold to, hopefully, get more oil to stick on the stick. The radiator fluid reservoir was also over filled but I can suck the extra out in the morning. OVERFILLING can cause UNDO WEAR on the vehicle. I MADE IT A POINT to tell them not to over fill the engine and they did it anyway. Also, my windshield wiper fluid was yellow. I use RainX fluid which is orange but blue and orange shouldn't make yellow. It's possible. I decided to run my wipers quite a bit while it rained to drain the reservoir which I will fill with RainX. They get 2 out of 5 instead of 1 out of 5 because they were polite ESPECIALLY the person taking the appointment. She was great AND I got out of there in a timely fashion so they deserve credit for that but it doesn't make up for doing the maintenance INCORRECTLY!!!! BTW, apparently Marietta has figured out a way to BLOCK this review from Google so that leaves me posting it here and DROPPING it a star because of it. More

This is the worst dealer I ever deal with. Individual named Ashley lied about availability of a minivan to made me drive 3 hours from other city to see the minivan that was not available. When I arrived named Ashley lied about availability of a minivan to made me drive 3 hours from other city to see the minivan that was not available. When I arrived at the dealership individual name Victor Martino came out. He was the rudest salesman I ever met. Please watch out these two individuals they are not honest. More