Maplewood Toyota- Service Center

Excellent in every way! Everyone I dealt with was customer-oriented: courteous, friendly and helpful in every way. I have been buying and servicing my 2 vehicles (Prius & Everyone I dealt with was customer-oriented: courteous, friendly and helpful in every way. I have been buying and servicing my 2 vehicles (Prius & Corolla) at Maplewood Toyota for many years now, and plan to continue doing this for as long as I'm able to drive. More

Fast Friendly Service Service was faster than the estimated wait time. Everything that was done was explained and was asked if I had any questions. Items of concern were Service was faster than the estimated wait time. Everything that was done was explained and was asked if I had any questions. Items of concern were addressed. More

Fast Service Service was in the amount of time they predicted. The gentleman explained to me what they had done and asked if I had any questions. Service was in the amount of time they predicted. The gentleman explained to me what they had done and asked if I had any questions. More

Awesome Servive The reason for coming was an' emergency symbol' lit up my dashboard. I went in immediately and the staff let me know my tires were low. Well, in che The reason for coming was an' emergency symbol' lit up my dashboard. I went in immediately and the staff let me know my tires were low. Well, in checking, they found a nail in my front tire, a burnt out light bulb and ripped wiper blades. They fixed all of this as well as washed my car. I was sent on my way feeling cared for and safe. I will tell all of my friends about your over-the-top service. Thanks again. More

Excellent Service Thank you for your excellent and efficient service! My visit to Maplewood Toyota was stress free and and the work that needed to be done was done well Thank you for your excellent and efficient service! My visit to Maplewood Toyota was stress free and and the work that needed to be done was done well and in a timely matter. The free car wash was especially appreciated during this messy winter season! More

Oil change They got me in on a Saturday even without an appointment. Also called me as soon as car was done so could go and pick it up. They got me in on a Saturday even without an appointment. Also called me as soon as car was done so could go and pick it up. More

Efficient. Respectful and kind. Efficient, respectful and friendly telephone conversation to make an appointment. I was nervous about going in for a recall issue but they treated me Efficient, respectful and friendly telephone conversation to make an appointment. I was nervous about going in for a recall issue but they treated me like I came in to give them good business even though I didn’t spend a penny. More

Friendly and professional The crew at the quick lane are friendly and efficient. The one criticism I would levy is they maybe should ask people if they have coupons because I The crew at the quick lane are friendly and efficient. The one criticism I would levy is they maybe should ask people if they have coupons because I often forget that I do have them and so fail to hand them over. More

Efficient and Thorough Service Check in was efficient without pushing services I didn't need, e.g., I thought it was time for brake service, but Rob looked at the service record and Check in was efficient without pushing services I didn't need, e.g., I thought it was time for brake service, but Rob looked at the service record and said it wasn't needed yet. He let me know a coolant flush would be needed next time. The work was completed 15 minutes earlier than Rob said it would take and the cost was less than I expected. More

Always great experience! The service is always great, staff professional and competent! I like the extra perks, like getting your car washed. Also, it was completed in The service is always great, staff professional and competent! I like the extra perks, like getting your car washed. Also, it was completed in a timely manner and the waiting area is pleasant. More