Manchester Mazda
Manchester, CT
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I went to this dealership on the advice of a friend and I was very impressed by how attentive the staff was and how comfortable I felt with this dealership. Joe Hawley was in the parking lot when we arrived was very impressed by how attentive the staff was and how comfortable I felt with this dealership. Joe Hawley was in the parking lot when we arrived to "just look". He asked me questons re: what car I was interested in, and suggested the Mazda 3. He then had me test drive the car. I liked that he was not being pushy in trying to sell me a vehicle. He had me test drive the car and showed me the bells and whistles, which I really like. The following day I decided to purchase the Maza 3 that I'd test driven. Joe was not at the dealership that day, however I had plenty of help from the staff in walking through the process of purchasing a new vehicle. Again, nothing pushy, but staff who were very helpful and informative. I was very impressed with the sales people, as well as the other employees who handle payments etc. I felt very comfortable buying from this dealership, alhough there is one closer to where I live! I am well aware that everyone wants to make a sale, but their knowledge of the vehicle I wanted and the fact that they were helpful but not pushing me to buy from them, made me feel comfortable. I also was glad that they had th color of car that I wanted. More
I decided to buy a certified Mazda 6 and this is the first and only dealership I visited on my car hunt. The offer was fantastic and the process was also seamless. Overall very satisfied with the busine first and only dealership I visited on my car hunt. The offer was fantastic and the process was also seamless. Overall very satisfied with the business with them. More
I'm only 21 and i was looking for a car that i could finance by myself with absolutely no credit. Somehow these guys managed to get their bank to agree to financing $18,000 to some kid with absolutely n finance by myself with absolutely no credit. Somehow these guys managed to get their bank to agree to financing $18,000 to some kid with absolutely no credit. Albeit the rate i have is ridiculous, and my insurance rates are even worse, my overall experience with Jow Hawley and Michelle Jette were nothing but great. More
I visited this dealership with the intention of just checking out the features in a Mazda 3 Grand iTouring. Dave was very accommodating and allowed me to take one on a test drive. We discussed the pros checking out the features in a Mazda 3 Grand iTouring. Dave was very accommodating and allowed me to take one on a test drive. We discussed the pros and cons of the iTouring and Grand iTouring trims. The whole time Dave was very friendly and never pushed me to make a purchase. In the end I purchased an iTouring. Dave was very pleasant to deal with, very helpful and accommodating. I dealt with Harold, the business manager once they saw that I was serious about purchasing the car. Harold was very knowledgeable about the whole process and made light work of things I thought would be big problems. He was also very honest with me. I think I got a fair deal, Overall I had a good buying experience with Mazda of Manchester. More
I initially went into this dealership to look at a used car and I first worked with Pat. After visiting several other dealerships, I decided to come back to look at the new Mazda 3 and ended up purchasing car and I first worked with Pat. After visiting several other dealerships, I decided to come back to look at the new Mazda 3 and ended up purchasing a 2012. The Mazda 3 had everything I was looking for in a car, both mechanically and visually. In my return, I worked with Michelle and Dave who were both knowledgeable and professional. I was able to work closely with Michelle over financing and we were able to come up with a reasonable plan that was within my budget. I also had specific requirements and they were able to find the car that I wanted in a dealership in NH n wihch they were able to bring it down in just a few days. I was very happy to be able to drive out in the time frame I initially came in with. Dave was friendly and took the time to go over the specifics of my car. By the time I left the dealership, I was secure in the fact that I made the correct decision and I am still very happy when I get behind the wheel. I also like the fact that I can bring my car down to be washed for life at any time. I have recommended Mazda to my friends and talked about how pleasing and non pressuring my experience was. More
I was originally not interested in Mazda vehicle, but my son influenced me to try the CX-5. Doing so at Mazda of Manchester was a no-brainer for me because the parent company (Carter) was one that I had de son influenced me to try the CX-5. Doing so at Mazda of Manchester was a no-brainer for me because the parent company (Carter) was one that I had dealt with previously for previous Chevrolet purchase. I was not disappointed for my choices, deciding to buy the CX-5 after test drive. I was particularly impressed by Stacey for her knowledge of cars in general and the Mazda vehicles in particular. Lisa was key individual for finding and securing the vehicle I wanted from another New England dealership. The final purchase process with Harold and the good discussion with Steve when ordering a shop manual were icing on the cake. I would not hesitate to recommend Mazda of Manchester to anyone. More
I went into Mazda of Manchester and Joe was there to meet me as soon as I walked through the door. Everytime I go into a dealership they try to sell me a car I do not want, this was not the case.He listened me as soon as I walked through the door. Everytime I go into a dealership they try to sell me a car I do not want, this was not the case.He listened to me and didn't offer me anything that wouldn't interest me. He was VERY knowledgeable and walked me through everything the car had to offer. It didn't take me long to decide I wanted to buy from him. The day after I met with him I came back and told him I wanted a new Mazda fully loaded. He gave me exactly what i wanted, it was a smooth and stress free process. I would rocemmend anyone to that dealer and specifically Joe. More
Very nice people to talk to. Very patient, no pushy or overbearing. Joe Hawley was an excellent representative of the dealership. Harold was excellent in helping me get approved. overbearing. Joe Hawley was an excellent representative of the dealership. Harold was excellent in helping me get approved. More
Kate, Lisa, and Stacey were all great in helping my purchase my new Mazda 3. On my initial visit to the dealer Kate did an excellent job of showing me the vehicle and going over the details of how a s purchase my new Mazda 3. On my initial visit to the dealer Kate did an excellent job of showing me the vehicle and going over the details of how a sale would work out. She was very friendly and conducted her business without applying any pressure on me to sign a deal on the spot (unlike other dealers I visited). After test driving some other vehicles I returned to Mazda of Manchester to sign for a 3, where Lisa and Stacey were great in helping me fill out all the necessary paperwork. Again, both of them were quick with their work, great at answering any questions I had and, best of all, did everything with a smile. Overall, it was a very pleasant experience and I would not hesitate to recommend Mazda of Manchester to anyone I know who is looking to purchase a vehicle. More
I was interested in buying a Mazda and after reading online reviews about how great this dealership was, I chose to contact them. First contact was with Micheal over the internet and he was very helpful online reviews about how great this dealership was, I chose to contact them. First contact was with Micheal over the internet and he was very helpful when it came to answering all of my questions. I reserved a Mazda 3. A week later, I walked into the dealership and was greeted by Lisa and Kate who were very kind. Kate came along for a test drive and had a great knowledge of the car. When it came time to figure out the pricing and financing, it was very uneventful, not stressful at all and overall the experience did not feel like a typical car buying experience. There are no sales tricks being used at this dealership. Everyone at this dealership is straightforward and create a truly relaxed and enjoyable car buying experience. More