Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mall Chevrolet
Cherry Hill, NJ
2,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,661 Reviews of Mall Chevrolet
June 30, 2017
Excellent customer service! My experience was great. Every staff member was very helpful and pleasant. I would highly recommend them to others for a positive and hassle free buyi My experience was great. Every staff member was very helpful and pleasant. I would highly recommend them to others for a positive and hassle free buying experience. More
by Christine Kaufman
Employees Worked With
Orlando Rodriguez
June 30, 2017
Good Stuff No complaints with how everything went. Friendly sales person, management was not pushy, and they were fine when I told them I needed time to think a No complaints with how everything went. Friendly sales person, management was not pushy, and they were fine when I told them I needed time to think about the deal. More
by Sam
Employees Worked With
Ann Marie
June 30, 2017
Very good showed me exactly what I was looking for Goodsaleman worked well with me to get deal done and went over everything I needed know and every time I go there salesman talks to me and asked how e Goodsaleman worked well with me to get deal done and went over everything I needed know and every time I go there salesman talks to me and asked how everything is More
by Abc12305
Employees Worked With
Betty Gray, Ben Bangura, Tina Tomczak
June 29, 2017
Very Poor Customer Service to Get you through the door. Debbie, I wanted to shoot you an email about yesterday. One of the most frustrating things in life and in business is when issues arise from a fai Debbie, I wanted to shoot you an email about yesterday. One of the most frustrating things in life and in business is when issues arise from a failure to communicate properly, or at all for that matter. It’s quite frustrating when we discuss the details of my situation and the numbers I’m needing for me to make a deal. I am told that your dealership would be likely to beat the offer I had at Kia despite me saying, several times, that I don’t believe that car we want is going to be able to get close enough off previous interactions. So, based on your word and insistence that you believe it’s possible, I commit to coming in at 5:30 pm…my fiancé and I get a baby sitter and take an hour out of our day to come to the dealership to find… A – You’re not the sales representative that we are working with. B – No one knows the details of the discussions I’ve had with you regarding the last Chevy Dealership and the offer from both Chevy and Kia. C – The reason they don’t know the details is because no one knows I’m even coming into the dealership. D – Not only is the dealership unable to get to the terms we discussed, they aren’t even in the same ballpark as we discuss. E – Also, since no one knew we were coming, We were there for about hour before hearing it wasn’t even close to possible (despite being told over the phone that you’d only need 15 minutes MAX to get me a quote/offer) F – Lastly, they couldn’t even find the car on the lot that we were there to look at…also, mainly because no one knew we were even coming. I don’t know you so I won’t presume to know the integrity standards at the dealership (many dealers will say/do anything just to get you in the door) or for you personally, but I’m hard pressed to have any faith in this dealer moving forward or feel anything other than insulted by yesterday’s events. Rowland was very patient and helpful as a sales representative despite my frustrations, but it was still time wasted for him and our my family. Best of luck moving forward. 2 starts instead of 1 Star because Rowland was very helpful even though he started helping us blind of the previous conversations. More
by NWSoccer1221
Employees Worked With
Debbie Robles
June 26, 2017
Love my Trax! I was very satisfied with my experience at Mall Chevrolet. Bob Carbone treated us like family and the process went smoothly. Thank you Mall Chevrole I was very satisfied with my experience at Mall Chevrolet. Bob Carbone treated us like family and the process went smoothly. Thank you Mall Chevrolet! More
by Barbara.Creato@pscparts.com
Employees Worked With
Tina Tomczak, Robert Carbone
June 24, 2017
ew vehicle purchase Dan Reilly and the dealership did everything to make my purchase possible.my credit wasn't that good, but Dan was able to help with the purchase Dan Reilly and the dealership did everything to make my purchase possible.my credit wasn't that good, but Dan was able to help with the purchase More
by Haarymac
Employees Worked With
Dan Reilly
June 23, 2017
Professional and understanding I never enjoy car shopping but the experience was calm and stress free. Bob was attentive, knowledgeable professional and understanding. I would not h I never enjoy car shopping but the experience was calm and stress free. Bob was attentive, knowledgeable professional and understanding. I would not hesitate to recommend the dealership to family and friends. More
by Margaret Burdick
Employees Worked With
Betty Gray, Robert Carbone
June 23, 2017
Fabulous expierance! I really like the way I was treated. Everyone was friendly, respectful, and informative. Bob Carbone really understood what I wanted and didn't waste I really like the way I was treated. Everyone was friendly, respectful, and informative. Bob Carbone really understood what I wanted and didn't waste my time trying to show me cars that didn't interest me. More
by Miz Vicki
Employees Worked With
Betty Gray, Tina Tomczak, Robert Carbone, Mike Edwards
June 22, 2017
Fast, easy and great customer service. When I got there I was shown a few types of cars. After test driving them, Monique helped me find the perfect fit for me. They couldn't have made it a When I got there I was shown a few types of cars. After test driving them, Monique helped me find the perfect fit for me. They couldn't have made it any quicker or easier to purchase my car. I will definitely be recommending them. More
by shaynamarie
Employees Worked With
Monique Perri, Dante Vannicola
June 22, 2017
Friendly and Satisfying I had a wonderful experience. My sales guy was absolutely awesome and went above and beyond to help me out. Friendly staff, and very honest! I had a wonderful experience. My sales guy was absolutely awesome and went above and beyond to help me out. Friendly staff, and very honest! More
by Meggers
Employees Worked With
Tina Tomczak, Dustin Yelowitz
