Maita Subaru
Sacramento, CA
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Worst customer service. When you walk in you can’t figure out where to go. No one comes up to ask how they can help. Dealership claimed to fix a window…. Funny they didn’t t When you walk in you can’t figure out where to go. No one comes up to ask how they can help. Dealership claimed to fix a window…. Funny they didn’t take the tape we had on the window switch, so how could they have checked it ? The invoice stated we had a “red/replace “ filter that they never asked if we wanted to replace. Numerous small complaints that lead to use using a different dealer in the future. Oh, and don’t send the GM an email through their website. Their workers look over them and I doubt they are getting to the FM. More
Everything is great with the dealership! I have had one problem with getting in touch with the person that is supposed to help me make an appointment for exterior clear coat and interior I have had one problem with getting in touch with the person that is supposed to help me make an appointment for exterior clear coat and interior clear coats. I have not been able to reach them or leave a message for them. I would like to get this done. More
Francisco was so helpful and worked well with us. Also Levi provided me plenty of assistance with my Post Delivery familiarization. Would recommend Maita for a Subaru! Also Levi provided me plenty of assistance with my Post Delivery familiarization. Would recommend Maita for a Subaru! More
Great crew. Always treat me elk. Car runs great after getting serviced. I trust Maita. Always treat me elk. Car runs great after getting serviced. I trust Maita. More
The staff did a great job making my buying experience the best. So much so I felt compelled to buy them pizza best. So much so I felt compelled to buy them pizza More
My car was towed they fixed it face be a rental very nice my car is now my car is now More
Excellent customer services in the sales department the manager,finance & sales exceptionally very helpful for customer care concern topics& highly recommended dealership branch location.. manager,finance & sales exceptionally very helpful for customer care concern topics& highly recommended dealership branch location.. More
Maita Subaru staff has always been fast, communicative, helpful and informative. They go the extra mile with comfort and setting up a take home car if needed. I have two Subaru's, and they both get service helpful and informative. They go the extra mile with comfort and setting up a take home car if needed. I have two Subaru's, and they both get serviced there. The staff is super friendly! More
Internet Sales Manager Ray Emanuel was super helpful with the purchase process as was all of the other staff at Maita Subaru: Levi Whittaker who did my Encore Delivery was very knowledgeable and showed me a the purchase process as was all of the other staff at Maita Subaru: Levi Whittaker who did my Encore Delivery was very knowledgeable and showed me a number of things that I didn't know about the car and may not have found in the manuals. Jacob Morgan in the Service Department who helped me with the install of my trailer hitch was great as well! I've been enjoying the Crosstrek Wilderness for the last month. As one of the few compact SUVs that can actually hitch haul my Dirtbike I am ready for some adventures! More
Needed service on my 2019 Forester. Everything went smootly. I chose Maita for the service because the other dealership in Roseville would not offer shuttle service both ways. Everything went smootly. I chose Maita for the service because the other dealership in Roseville would not offer shuttle service both ways. More

