Mac Haik Ford Lincoln - Service Center

I had to schedule this appointment in advance due to the parts being replaced. My vehicle maintenance took longer than expected and luckily this was ok with me. The service department had some confusion wh parts being replaced. My vehicle maintenance took longer than expected and luckily this was ok with me. The service department had some confusion when I dropped off the vehicle but was resolved fairly quick. My car feels ok now and only time will tell if the issue will go away permanently. More

The tech that worked on my car was professional and fast. Car was in and out in no time. Highly recommend the dealership out of them all. Car was in and out in no time. Highly recommend the dealership out of them all. More

Went to Quick Lane for an oil change. They were friendly and professional. My car was ready when promised. They took good care of me. and professional. My car was ready when promised. They took good care of me. More

Quick Lube provides professional services with assistance from start to finish. We’ve been customers since 2005 and will continue to return. Mac Haik never disappoints! from start to finish. We’ve been customers since 2005 and will continue to return. Mac Haik never disappoints! More

Great service by Jason Norman as usual. Always a pleasure to deal with Mac Haik. Car was in and out in a matter of hours for recall work. Thank you. to deal with Mac Haik. Car was in and out in a matter of hours for recall work. Thank you. More

Checkup and Inspection I was expecting a long wait for a simple procedure. The Quick Service lane estimated 2 hours and I was out in a little over an hour. My only objecti I was expecting a long wait for a simple procedure. The Quick Service lane estimated 2 hours and I was out in a little over an hour. My only objection was that the waiting room has too many TVs on too loud with dribble on them. It would be nice to have someplace with no excessive noise to wait in. I was reading a book and finally went back out to wait in my car until they were ready to service it. More

Rapid repair Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! Incredibly diligent and aggressive in making sure my repair happened quickly. Took the extra step and found ways to save me money. Job well done! More

Easy and successful Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The p Trevor in service was excellent. From setting up my appointment to servicing my vehicle he was professional and provided me with timely updates. The problem was resolved (for now). I was told on Friday that a new Touchscreen was ordered for my vehicle and wouldn’t arrive until Monday. And when my car was delivered back to me Monday afternoon I found out the part was NEVER replaced. And I was not told about this. I had to call when I received the service papers on my car and discovered it myself when it was delivered back to me. I should have been informed of this. The concierge service was excellent. More

I won’t be coming back. It took 6 wks to schedule the work. Another 3wks to complete it, and I need to come back AGAIN because they replaced the wrong item and charged me for it. They claimed it was dama work. Another 3wks to complete it, and I need to come back AGAIN because they replaced the wrong item and charged me for it. They claimed it was damaged, but couldn’t produce the part they removed to prove it needed replaced. After all of this, they’re ‘covering’ the part that they should have replaced to start with. How thoughtful, huh? I’m not going to deal with these folks anymore. It’s not worth the time, stress, or headache. More

Super Great dealership with employees that know their business and offer great customer service. They are always willing to help with what ever situation y Great dealership with employees that know their business and offer great customer service. They are always willing to help with what ever situation you have. Keep up the great work. Harold Dean More