MINI of the Main Line
Bala Cynwyd, PA
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336 Reviews of MINI of the Main Line
I have noticed a marked improvement in service at MML since I started having my 2003 serviced after I bought it. They have goine out of their way to help me with some extensive (did I say expensive) ser since I started having my 2003 serviced after I bought it. They have goine out of their way to help me with some extensive (did I say expensive) service that I needed at the 65M marker. I must say that I am happy I spent the money because with new suspension bushings and brakes along with an errant brake vacuum assist my 2003 is better than new. Really! they gave me a new MINI as a loaner... and it's better than the 2010. I didn't realize how much I needed the work done. More
The staff was fantastic, they were very nice and full of information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought tw information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought two cars from them, a mini countryman and clubman and we love these cars!!! More
I have always received excellent service from these two men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! More
We went Mini of the Main Line to buy a Mini. We called to confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for our appoinment. On our way there they had called to confirm the appoinment and told us the car would be up front and washed for us ,but when we arrived we were told the car was sold and delivered. That wasn't the worst part. We were told these things happen and in a confrontational and rude way that "it was too bad". It was then we realized we were lied to just to get us to come down there. These tactics would be expected at a "buy here pay here" used car lot by the airport. Of the 60+ cars I have bought over the years I can not remember being dealt with by such a rude and unprofessional staff as Mini of the Main Line. We got our car at another dealership. More
I have been bringing my mini to this place since day one! I remember this place actually being about motoring and not so much about making a buck. I brought my mini in last month for a "courtesy check". I wa I remember this place actually being about motoring and not so much about making a buck. I brought my mini in last month for a "courtesy check". I was told at that time that i needed front and rear brakes and rotars. I turned down the work at that time. I took my vehicle to a well-respected shop in the main line area and was told that my brakes were still in good shape. I have attempted several times now to contact the, for lack of a better term, service manager and each time i was dished into the answering machine....... If i wanted this treatment i would have bought daewoo. More
Across the board, MINI of the Main Line is a top notch dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with the perfect MINI. He is a MINI veteran and his experience in the trade and with MINI cars shows through in his ability to help you find what you want in a car. He knows that when it comes to a MINI, you are looking for more that 4 wheels, you are looking to start a long term relationship with your car and thus your dealer too. I came to Mark with a complicated situation and he did more than I would have expected to make sure I was a satisfied customer. I have to say that if the scores were out of 10, Mark's score would go "all the way to 11". More
My experience was excellent. Mark was knowledgeable and patient. He knows his stuff. He was also very upfront and honest and I very much appreciated that. I would recommend Mini of the Main Line to anyo patient. He knows his stuff. He was also very upfront and honest and I very much appreciated that. I would recommend Mini of the Main Line to anyone interested in buying a MINI. Thank you to Mark and the entire team. More
I purchased my MINI MCS from MINI of the Main Line in 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife and me as we decided to purchase our MINI. He made our experience a fun one! Ed and Jeff run a great service department and are awesome to work with. And Frank is a great presence in the dealership who knows customers by name and is always thinking about the customer and the MINI Community. More
My experience buying a Mini was unlike any other car deal I've made. It was relaxed and fun without the high pressure sales approach. How many times has a person who sold you a car become your friend? Mark h I've made. It was relaxed and fun without the high pressure sales approach. How many times has a person who sold you a car become your friend? Mark helped me for years after the sale by driving my car into the dealership for service appointments. I have recommended Mark to others on more than one occasion. One friend has bought a Mini from him and is just as happy about it as me. More
I haven't received my new MINI Countryman yet but am really impressed with this dealership already. I built a new car with Ben then had the occasion to call the agency and Ben was busy so I spoke with really impressed with this dealership already. I built a new car with Ben then had the occasion to call the agency and Ben was busy so I spoke with Frank. Before I knew it I was ordering another automobile because I HAD MADE A MISTAKE in what I ordered the first time. They wanted to be sure that I was totally happy with my Countryman. I can't tell how impressed I was with this! I am waiting for my MINI to come in but had the occasion to stop by the agency yesterday to drop something off. I saw the first Countryman I had ordered and it is really sharp. Ben got the key so that I could see and sit in the auto. I'm on crutches right now so that was a really big deal to me. He made sure that I was happy with everything that I saw and he took the time to explain some of the features that I had questions about. I can't wait to take my baby home once it leaves Graz, Austria and arrives in the USA. I am following its progress through the Owner's Lounge which is really another really sharp feature of MINI. More

