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MINI of Darien
Darien, CT
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,108 reviews
July 22, 2021
Good service overall. Mini car BMW prices though.And Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum would Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum wouldn’t hurt. Also, a environment charge of $35, mandatory or not is a bit over the top when the bill is so high. I understand that nothing is free, but after 13 years as a customer and 2 cars purchased…it is hard to be 100% happy. More
by CLUBMAN2008
Verified CustomerEmployees Worked With
Liz Escobar
July 21, 2021
altho the service went well and the dept was pleasant, it took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee. More
by CAT0
Employees Worked With
Scott Miller
July 19, 2021
Just a word of advice. Making people write something when they don’t want to leads to them not filling out the survey. I don’t want to write anything. when they don’t want to leads to them not filling out the survey. I don’t want to write anything. More
by CFORESTER
Employees Worked With
Liz Escobar
July 16, 2021
I really like the video review of the car and my advisor, Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. More
by GGOLDBERG01
Employees Worked With
Liz Escobar
July 14, 2021
This was my first service experience with my mini. Pete was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. More
by TRISH LA
Employees Worked With
Peter Reed, Liz Escobar
July 14, 2021
Jeff and the whole tram were so fun to work with. The available color convertible wasn’t my first choice, so the team went the extra mile to help me personalize my pre-owned mini to fit my style and pref available color convertible wasn’t my first choice, so the team went the extra mile to help me personalize my pre-owned mini to fit my style and preferences. More
by KMWOOD08
July 13, 2021
Best auto purchase experience, ever! Fabulous staff: friendly, knowledgeable, experienced, and no pressure/hard sell. Well-managed with leadership from decades of this family-owned business. Couldn’t re friendly, knowledgeable, experienced, and no pressure/hard sell. Well-managed with leadership from decades of this family-owned business. Couldn’t recommend more highly! More
by FLANGBECKER
July 08, 2021
Service was tremendous! Accommodative, polite and professional. The advisors took a source of frustration (brake sensor issue on my new car) and turned it into a very easy fix. professional. The advisors took a source of frustration (brake sensor issue on my new car) and turned it into a very easy fix. More
by Jeffdanile
Employees Worked With
In addition to Liz, the woman who helped with the loaner car set up was terrific., Liz Escobar
July 08, 2021
Great experience with service dept. Peter and team communicated everything about the process, price and expectations proficiently. Excellent process overall, would highly recommend to Mini owners. communicated everything about the process, price and expectations proficiently. Excellent process overall, would highly recommend to Mini owners. More
by THETUNICKS
Employees Worked With
Scott Miller, Vince Robustello, Cara Rizzo, Peter Reed, Liz Escobar
July 06, 2021
Very nice dealership. Fabrizio has a great personality and he and Joy were very helpful and easy to work with. Overall A smooth and enjoyable new car purchase transaction! Love my new Mini Cooper! and he and Joy were very helpful and easy to work with. Overall A smooth and enjoyable new car purchase transaction! Love my new Mini Cooper! More
by ANDREA.KAWAKAMI
