Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Darien
Darien, CT
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
February 03, 2022
MINI of Fairfield County continue to provide great service. They are tied in to technology and will show you openly what service is completed (via SMS / video clip). The ability to also use a loaner d service. They are tied in to technology and will show you openly what service is completed (via SMS / video clip). The ability to also use a loaner during the service is just fantastic. Highly recommended on my part. More
by PETERKAIEKVALL
Verified CustomerEmployees Worked With
Scott Miller, Cara Rizzo, Peter Reed, Liz Escobar, Bill Skorvanek
February 03, 2022
The service is prompt and courteous. Liz stayed in touch with me throughout the day with updates on my car, answered questions, and was proactive in ensuring that I was satisfied in every respect. with me throughout the day with updates on my car, answered questions, and was proactive in ensuring that I was satisfied in every respect. More
by CASSSHAW56
Employees Worked With
Liz Escobar
February 03, 2022
Took the time to explain the car to me. Jeff Laporte was kind courteous and I’d send people to him without reservation. kind courteous and I’d send people to him without reservation. More
by BONJOYCEE
February 03, 2022
Fabi was great. Not your typical dealership experience - this is a level or two better! this is a level or two better! More
by richard5791
February 01, 2022
We value the quality service. They always take the time to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but a to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but appreciate their service when we do. More
by LSINER
Employees Worked With
Scott Miller, Cara Rizzo
February 01, 2022
I took my mini to them after an accident. The service department is excellent. Parts availability and delays at the body shop is the new normal. Scott Miller always informed me how things were going and department is excellent. Parts availability and delays at the body shop is the new normal. Scott Miller always informed me how things were going and kept me advised of the status of the car. More
by Srbartie
Employees Worked With
Scott Miller, Cara Rizzo, Liz Escobar
January 26, 2022
I just wanted a water pump to be fitted and had to argue to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a di to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a disclaimer. It’s never nice to have company policy quoted at you when it isn’t properly understood. They changed the water pump and had to admit it was defective. Otherwise, they did the work well and even sent me details of others things that needed doing (which sounds a lot like diagnosis to me). Not very happy. Not sure I’ll be back. More
by JAYANDJUDEREAD
Employees Worked With
Cara Rizzo
