MINI of Allentown

Lauren helped me through the process of upgrading my car. She showed infinite patience throughout the long process of picking a new car. She has great tact, and empathy. It was a pleasure working the dealing She showed infinite patience throughout the long process of picking a new car. She has great tact, and empathy. It was a pleasure working the dealing w/ her. She is everything the brand aspires for in a Motoring Advisor. More

Worked with Lauren to select from various models - Roadster, Mini Hardtop and Clubman. She was very friendly and helpful going over the model differences and features of each. When we picked up the ca Roadster, Mini Hardtop and Clubman. She was very friendly and helpful going over the model differences and features of each. When we picked up the car, she did a great job explaining each and every button and knob in the cockpit and welcomed me to the Mini family. She's a great ambassador for the brand and the dealership and a Mini owner herself. More

Matt Murphy worked with me on the decision on the Mini Cooper S Convertable. He was outstanding in every regard. He always shows a personal interest either when I spoke to him on the phone or saw him in Cooper S Convertable. He was outstanding in every regard. He always shows a personal interest either when I spoke to him on the phone or saw him in the showroom. He kept me updated on the status of my order and made sure everything was in good order when I can to pick up the car. Can't say enough good things about him or his coworkers. Everyone made me feel totally comfortable and at home. Tom Nemeth More

I was going back and forth between two different models and the salesman was extraordinarily helpful and provided exceptional customer service. I would definitely recommend this dealership to my friends. and the salesman was extraordinarily helpful and provided exceptional customer service. I would definitely recommend this dealership to my friends. More

Lauren was great at communication from the start, kept all the details straight and made the process of purchasing a MINI very smooth, efficient and fun. My husband and I appreciated her knowledge and en all the details straight and made the process of purchasing a MINI very smooth, efficient and fun. My husband and I appreciated her knowledge and enthusiasm for MINIs and that fact there were no surprises in the process. The others we met at the dealer were friendly and helpful as well. We would definitely recommend this dealership and Lauren in particular. More

Thanks to Lauren and the sales team for making the car buying experience easy and pleasant. There are several reasons we love Minis, including how simple it is to get into an AWESOME car. This is our FO buying experience easy and pleasant. There are several reasons we love Minis, including how simple it is to get into an AWESOME car. This is our FOURTH, and we've "motored up" from hardtops to a Clubman and now a Countryman (our cars are growing along with our family!!) From the day we test drove (several cars!) to the day we picked up our new Mini, Lauren was patient and understood our questions and addressed our concerns. The finance process was quick and simple, we were able to order the exact car we wanted. Delivery was faster than expected, and the updates along the way are great--emails and text messages, plus the Owner's Lounge all helped us stay on top of the production and delivery process. We are loving all the bells and whistles. And the four doors!! See ya in three years when it's time for a new one (maybe by then you'll have some third row jump available??) Motor On!! More

I wanted to just put a shout out to Lauren Leabman! She was the most delightful individual to work with in trading in my old Mini. She was professional, but yet personable. Everything went smoothly that da was the most delightful individual to work with in trading in my old Mini. She was professional, but yet personable. Everything went smoothly that day and it seemed like everyone was purchasing a car at that particular time! Very busy! Lauren maintained her smile the whole visit and with her engaging personality she made us feel like our needs were important to her. Hope she's still at the Allentown dealer when I trade in my Mini for a new one. Thanks Lauren! More

I had a wonderful experience from start to finish. Lauren, the sales representative, was helpful and informative. I was able to track the status of my Mini online from order to delivery. I love my Min Lauren, the sales representative, was helpful and informative. I was able to track the status of my Mini online from order to delivery. I love my Mini! More

a very friendly dealer they are not pushy they let u alone not always on top of u. they help u with any questions very clean and sales representitives very helpful and polite i would recomand this deale alone not always on top of u. they help u with any questions very clean and sales representitives very helpful and polite i would recomand this dealer to anyone.Customer service excelent. More

I always wanted a Mini Cooper, and with a new job, I was eager to get one! A friend from another dealer sent me to Mini of Allentown to Mike and he was GREAT. He was able to show me multiple options on cars eager to get one! A friend from another dealer sent me to Mini of Allentown to Mike and he was GREAT. He was able to show me multiple options on cars that fit my taste and really took into account my finances. He kept his professionalism but came off so friendly as if I had known him for years! He brought down the price of my Mini to a very reasonable price and worked past dealer hours to make my car ready for the big drive to its new home! Even after my purchase, he followed up on me and is always available for questions. While I was waiting for all of my finances and car to be ready for driving, I met other members of the MINI staff and it was the most friendliest place I have ever been to! So many fabulous employees there who just love what they do. Elyse, the financial advisor, had such a bright personality as she congratulated me on my first purchase (since I never bought a car on my own) and made my entire stay there feel comfortable and like "home". I have received many compliments on my purchase and I highly recommend not only Mike, but Mini of Allentown to anyone who wants a Mini!!!! More