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M'Lady Nissan

Crystal Lake, IL

4.9
1,282 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,282 reviews

December 18, 2023

Anthony did a great answering all of our questions, we love our new vehicle! Everyone at M’Lady are always friendly and treat you like family! More

by Domenicofaso39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Mir Ali, Kamil Zlahoda, Drew Westermeyer, ANTHONY BARBARO
Dec 18, 2023 -

M'Lady Nissan responded

Dear Domenicofaso39, Thank you for your kind words and for choosing M'Lady Nissan for your new vehicle purchase! We're delighted to hear that Anthony provided you with great service and answered all your questions. It's wonderful to know that our team's friendly and family-like approach made your experience memorable. We're thrilled you love your new vehicle and are grateful for your support. Please remember, our team is always here to assist you with any future needs or questions. We look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

December 17, 2023

Amazing dealership to work with! Everyone was so friendly and listened to our wants! Anthony was so helpful and understanding! More

by Sarah.koch2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Dec 18, 2023 -

M'Lady Nissan responded

Dear Sarah.koch2, Thank you for taking the time to leave such a wonderful review on Dealer Rater. We're thrilled to hear about your amazing experience at M'Lady Nissan. It's fantastic to know that our team, especially Anthony, was able to provide you with friendly and understanding service that met your needs. We always aim to listen carefully to our customers and deliver the best possible experience. Your satisfaction is our top priority. Should you require any further assistance or have more questions in the future, we're just a call or visit away. We look forward to the opportunity to assist you again! Warm regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

December 15, 2023

Everyone involved in the purchase was courteous, knowledgeable and helpful. From beginning to end, the process was seamless and efficient. Would highly recommend. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Majka, ANTHONY BARBARO
Dec 18, 2023 -

M'Lady Nissan responded

Dear Richard, Thank you for taking the time to share your experience and for recommending us. We are delighted to hear that your purchasing process at M'Lady Nissan was seamless and efficient, and that everyone involved, including Tommy Majka and Anthony Barbaro, provided you with courteous, knowledgeable, and helpful service. Our team strives to make every customer's experience as smooth as yours, and it's rewarding to know we achieved this with you. We appreciate your support and look forward to assisting you again in the future. Warm regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

December 12, 2023

Everybody we met was very nice. I really appreciate that. We went to three places and out of the three we went. This was the best and I felt the most comfortable at. Thank you. Geor More

by kloec10734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Tommy Majka, George Vazquez
Dec 12, 2023 -

kloec10734 responded

All went well & I was very happy! Customer service was great!

December 11, 2023

We purchased our 4th vehicle at M'Lady on Saturday. Sebastian was our salesman. Very polite, knowledgeable, professional and a pleasure to work with. All of the staff we have worked with through the More

by phillip8912
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, SEBASTIAN SPROCH
Dec 14, 2023 -

M'Lady Nissan responded

Dear phillip8912, Thank you for choosing M'Lady for your recent vehicle purchase. Congratulations on your 4th purchase with us! I'm delighted to hear that Sebastian provided you with outstanding service. Your loyalty and positive experiences with our team over the years mean a lot to us. If you ever have questions or need assistance, please feel free to reach out. We're here to help. Thank you for your feedback and for being a valued part of the M'Lady Nissan family. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 03, 2023

I want to thank Anthony Barbaro for helping us out today. He is very easy to work with! More

by pati.arreguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez , Drew Westermeyer, Severo Gonzaga, ANTHONY BARBARO
Dec 04, 2023 -

M'Lady Nissan responded

Dear Pati Arreguin, I wanted to extend my sincere thanks for your recent feedback regarding your visit to M'lady Nissan and the assistance provided by Anthony Barbaro and Ricardo Perez. Your kind words about Anthony and Ricardo's helpfulness mean a lot to us. We're delighted that they made your experience easy and enjoyable. Ensuring a seamless and pleasant experience for our customers is a priority for us, and it's fantastic to know that both Anthony and Ricardo excelled in providing you with excellent service. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Your support is greatly appreciated, and we look forward to serving you again in the future. Warm regards, Kamil Zlahoda Sales Manager M'lady Nissan

December 02, 2023

I had the pleasure of visiting the Nissan Mlady showroom recently and wanted to share my exceptional experience, particularly with salesperson Sebastian. From start to finish, my interaction with Sebastian More

by krishnasoumith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN SPROCH
Dec 04, 2023 -

M'Lady Nissan responded

Dear Soumith, Thank you for taking the time to share your exceptional experience at M'lady Nissan, particularly highlighting the outstanding service provided by Sebastian. We're thrilled to learn about your positive encounter with Sebastian and the seamless assistance he provided throughout your visit. Sebastian's commitment to delivering personalized, customer-centric service is truly commendable. We greatly appreciate your kind words regarding his professionalism, extensive knowledge, and dedication to ensuring your satisfaction. It's wonderful to hear that Sebastian made your car selection process smooth and enjoyable, emphasizing a stress-free experience without any pressure. We're delighted that his attention to detail and post-sales assistance added value to your visit, showcasing our commitment to providing ongoing support. Your high recommendation of Sebastian and our team means a lot to us. We strive to maintain the standards of excellence that you've highlighted and are thrilled to have made your Nissan M'lady experience memorable. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out. We sincerely appreciate your trust in us and look forward to serving you again. Warm regards, Kamil Zlahoda Sales Manager M'lady Nissan

November 29, 2023

I bought my car in early November 2023 and Luis was awesome, didn't push anything on me like most dealerships, understood the financial situation, I'll be back to buy my next car in a year for sure as More

by 2018Focus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Nov 30, 2023 -

M'Lady Nissan responded

Thank you for choosing M'Lady Nissan and for your recommendation! We're delighted Luis provided you with a great experience. Whenever you're ready for your next purchase, we'll be here to assist you. If you have any further questions or need assistance, please feel free to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

November 28, 2023

I am really happy with the service George gave me. He is a good person and a great seller and he explained everything perfectly. More

by Hugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Vazquez
Nov 30, 2023 -

M'Lady Nissan responded

Thank you for your kind words about George! We're thrilled to hear that he provided you with excellent service and made sure you understood everything perfectly. Should you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support and hope to see you again soon! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

November 28, 2023

The team was very knowledgeable and helped make a smooth car buying experience for me! More

by Kksobeski08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Drew Westermeyer, George Vazquez
Nov 30, 2023 -

M'Lady Nissan responded

Thank you for sharing your experience with us! We're delighted that our team could assist you and make your car buying process smooth and enjoyable. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

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