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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,282 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,282 reviews

January 16, 2024

Very attentive! ! Anthony was so great. We had our grandbaby with us. The whole staff was so patient and understanding! We highly recommend mlady to anyone who needs More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Ryan Hummel, ANTHONY BARBARO
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Jan 18, 2024 -

M'Lady Nissan responded

Hello Tammy, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Anthony and our entire staff were attentive, patient, and understanding during your visit to M'Lady Nissan. We appreciate your recommendation and look forward to continuing to serve you for all your future vehicle needs. If you have any questions or need assistance in the future, please feel free to reach out. Congratulations on your new Pathfinder! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 15, 2024

Luis was very friendly, helpful and understanding to my situation and what I wanted in a vehicle. The process was smooth and didn’t take all day. The dealership staff was great and even offered us pizza fo More

by Gnellbrooks10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Scott Ryan, Brett Strohmaier, Tommy Majka
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Jan 18, 2024 -

M'Lady Nissan responded

Hi Gnellbrooks10, We appreciate your positive feedback and are glad to hear that Luis and our team at M'Lady Nissan provided you with friendly, helpful, and understanding service during your car purchase. We aim to make the process as smooth and enjoyable as possible, and it's great to know that you had a good experience. If you ever need anything in the future or have friends or family looking for a vehicle, please don't hesitate to reach out or refer them to us. Enjoy your new car! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 15, 2024

Luis was professional, friendly and took the time to help me understand the technology of my car. He’s willing to answer any questions that I have regarding my purchase. More

by malekela
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Scott Ryan, Bryan Murphy
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Jan 18, 2024 -

M'Lady Nissan responded

Hi malekela, Thank you for leaving a review and sharing your positive experience with Luis. We're delighted to hear that he provided you with professional and friendly service, as well as assistance in understanding the technology of your car. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 14, 2024

Mr. Cayden Clark is by far the best salesman this place has. He's definitely gotta bright future in car sales and sales in general. This young man was knowledgeable and informative and his customer service More

by krybabytattoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden Clark
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Jan 15, 2024 -

M'Lady Nissan responded

Dear krybabytattoos, Thank you for your kind words about Mr. Cayden Clark and for taking the time to share your positive experience with us. We're thrilled to hear that Cayden provided you with exceptional service and that you found him to be knowledgeable, informative, and possessing top-notch customer service skills. Cayden is a valued member of our team, and it's wonderful to know that he made such a positive impression on you. We will certainly pass along your praise to him, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again and witnessing Cayden's continued success. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 13, 2024

Eddie Colville at M'Lady Nissan is always top notch. He makes the car buying process quick and painless. I make the two hour drive just to deal with him. Thanks Eddie!! More

by Shonda A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Drew Westermeyer
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Jan 15, 2024 -

M'Lady Nissan responded

Dear Shonda A., Thank you for your kind words about Eddie Colville at M'Lady Nissan. We're thrilled to hear that he consistently provides you with a top-notch car buying experience and makes the process quick and painless. Eddie's dedication to customer satisfaction and making the journey worth your two-hour drive is truly commendable. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to assisting you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 12, 2024

Cayden is a outstanding everywhere Ive experienced his exceptional excellence. Exactly what the doctor ordered. Cayden for the win on the sales department , there’s no question. Thank you again Brother , More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayden Clark
Report | Print
Jan 12, 2024 -

M'Lady Nissan responded

Dear A, Thank you for sharing your experience with Cayden. We're thrilled to hear that you've found his exceptional excellence outstanding in every interaction. Your kind words and positive feedback are greatly appreciated. Cayden's dedication to providing excellent service is commendable, and we're delighted to have him as part of our team. If you ever have more feedback or if there's anything else we can do for you or your referrals in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to assisting you and your referrals with all your automotive needs. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 10, 2024

I had the best experience working with Cayden here at M’Lady Nissan. He was very personable and did everything he could to get me into my dream car!!! Will recommend everyone to him from now on More

by keke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayden
Report | Print
Jan 12, 2024 -

M'Lady Nissan responded

Dear Keke, Thank you for sharing your wonderful experience with Cayden at M'Lady Nissan. We're delighted to hear that he provided you with the best experience and worked hard to help you get into your dream car. Cayden's dedication to making your car-buying experience special is commendable, and we're grateful for your recommendation. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to assisting you and your referrals with all your automotive needs. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 10, 2024

Cayden, our salesman. He was very informative with extensive knowledge of all the different models. More

by Chrsclark30
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cayden Clark
Report | Print
Jan 12, 2024 -

M'Lady Nissan responded

Dear Chrsclark30, Thank you for sharing your experience with Cayden. We're delighted to hear that he provided you with extensive knowledge and was informative about all the different models. Cayden's dedication to providing valuable information and assisting customers in making informed decisions is commendable. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope you enjoy your new vehicle. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 10, 2024

Cayden is an amazing salesman who can charm anyone with his persuasive skills. He's got a knack for understanding people's needs and finding the perfect solution for them. Plus, his enthusiasm and genuine More

by Castilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
Report | Print
Jan 12, 2024 -

M'Lady Nissan responded

Dear Castilla, Thank you for sharing your feedback about Cayden. We're thrilled to hear that he has made a positive impression on you with his persuasive skills, understanding of people's needs, and enthusiasm for what he does. Cayden's dedication to helping customers find the perfect solution and providing exceptional service is commendable. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we appreciate your kind words about Cayden. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 09, 2024

Worked with Eddie Colville to get into a new lease and have worked with him many times in the past. Our family prefers to go through him because it’s obvious he cares about what’s best for the customer. A More

by conormahoney22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Jan 09, 2024 -

M'Lady Nissan responded

Dear conormahoney22, Thank you for your continued loyalty and for choosing to work with Eddie Colville once again. We greatly appreciate your trust in us, and it's wonderful to hear that your family prefers to go through Eddie because of his dedication to what's best for the customer. Customer satisfaction is our top priority, and we're delighted that Eddie has consistently provided you with excellent service. If you ever have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for being a valued customer of M'Lady Nissan, and we look forward to continuing to serve you and your family. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

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