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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,282 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,282 reviews

January 23, 2024

Very knowledgeable and energetic salesman. His bosses seemed highly qualified as well. Hopefully service will be as goid More

by Mrwalsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayden Clark
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Jan 25, 2024 -

M'Lady Nissan responded

Hello, Thank you for taking the time to share your feedback. We're delighted to hear that your salesman was knowledgeable and energetic. At M'Lady Nissan, we aim to provide our customers with the best service and ensure that your entire experience, including service, meets your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 22, 2024

The entire staff including George were very supportive when it came to making the car deal happen and didn’t give up on my particular credit situation given the fact that I’m a single mother of toddler tw More

by Lifeisfragile99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Vazquez
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Jan 25, 2024 -

M'Lady Nissan responded

Hello, Thank you for sharing your experience with our team and for choosing M'Lady Nissan for your vehicle purchase. We're delighted to hear that the staff, including George, provided you with the support you needed to make your car deal happen, especially given your unique credit situation. We understand that life can present challenges, and we're thrilled to have helped you find a comfortable 2015 Nissan Rogue. If you ever have more questions or need further assistance, please don't hesitate to reach out. We value your business and hope you enjoy your new vehicle. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 22, 2024

I had the most wonderful experience here. The staff is professional, accommodating, kind, and honest. George was very friendly and made us feel comfortable. Camille was outstanding with commu More

by Saleha04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Scott , Mir Ali, Kamil Zlahoda, Drew Westermeyer, George Vazquez
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Jan 25, 2024 -

M'Lady Nissan responded

Hello, Thank you for taking the time to leave such a positive review about your experience at M'Lady Nissan. We're thrilled to hear that you had a wonderful experience with our professional, accommodating, kind, and honest staff. It's great to know that George, and Mir and I provided you with outstanding service and made you feel comfortable throughout your visit. We strive to provide top-notch customer service, and your feedback is much appreciated. If you ever have more questions or need assistance in the future, please feel free to reach out. We look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 22, 2024

I got a great deal from Scott Ryan in the Aftermarket Office. and Eddie Covill was outstanding. Very professional and went above expectations. More

by BECKER1352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Eddie Colville, Tommy Majka
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Jan 22, 2024 -

M'Lady Nissan responded

Hello, Thank you for sharing your positive experience with Scott Ryan and Eddie Colville. We're thrilled to hear that Scott provided you with a great deal in the Aftermarket Office, and that Eddie went above and beyond your expectations with his professionalism. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your business and hope to serve you again soon. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 21, 2024

M’lady Nissan and Eddie Colville were wonderful getting me into my new lease! Highly recommend them!!! I will be a lifelong customer. More

by jamek200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
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Jan 22, 2024 -

M'Lady Nissan responded

Hello jamek200, Thank you for your kind words and for choosing M’Lady Nissan for your new lease. We're thrilled to hear that Eddie Colville and our team were able to provide you with a wonderful experience. We truly appreciate your recommendation and look forward to serving you as a lifelong customer. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 20, 2024

This was my first time visiting and purchasing from M'Lady. I purchased a used Titan. I emailed numerous times to discuss options and pricing prior to my visit, and once I got to the dealership every More

by GeorgeZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Shane Mageland, Ryan Hummel
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Jan 22, 2024 -

M'Lady Nissan responded

Hello GeorgeZ, Thank you for taking the time to leave a review about your recent experience at M'Lady Nissan. We're delighted to hear that you had a smooth and efficient purchasing process for your used Titan. We greatly appreciate your recommendation, and we look forward to serving you again in the future. If you have any questions or need further assistance, please feel free to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 19, 2024

We purchased our first new Nissan Altima from M’Lady in 1913 and were very happy with the car and the excellent. Service. That led us to purchasing a new 2023 Rogue from M’Lady in October 2123. We then pur More

by larry karch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Drew Westermeyer, ANTHONY BARBARO, George Vazquez
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Jan 19, 2024 -

M'Lady Nissan responded

Hello Larry, Thank you for your continued loyalty and for choosing M’Lady Nissan for your vehicle purchases over the years. We're thrilled to hear that you've been satisfied with both your Nissan Altima and Rogue, as well as the excellent service provided by our team. We appreciate your trust in us and look forward to continuing to meet your automotive needs. If you ever have any questions or need assistance, please feel free to reach out. We value your business and are here to help. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 18, 2024

Eddie Colville made the process of trading in and buying a new vehicle. Actually a nice experience. He was extremely informative and thorough with his style of explaining the process. He made it a pleasant More

by Tomlynnsutherland74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan P Murphy. , Eddie Colville, Mir Ali, Bryan Murphy, Drew Westermeyer
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Jan 18, 2024 -

M'Lady Nissan responded

Hello Tomlynn Sutherland, Thank you for taking the time to leave a positive review about your experience with Eddie Colville at M'Lady Nissan. We're delighted to hear that Eddie made the process of trading in and buying a new vehicle a nice and informative experience for you. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle, and we hope to see you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 18, 2024

I have done business with M’Lady Nissan and Eddie Colville for over a decade and have never had a bad experience! They are a great family dealership! More

by jenniferldowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Jan 19, 2024 -

M'Lady Nissan responded

Hello Jennifer, Thank you for being a loyal customer of M’Lady Nissan for over a decade, and for sharing your positive experience with us. We're delighted to hear that you've consistently had great experiences and that you appreciate our dealership's family-oriented approach. Eddie Colville and our entire team are committed to providing excellent service to our customers, and your feedback is greatly appreciated. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you for many more years to come. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 16, 2024

My experience for my first time was exactly what I needed and I was taken care of with great attention and kindness. More

by Joeruiz32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Drew Westermeyer
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hello Joeruiz32, Thank you for sharing your first-time experience with us! We're delighted to hear that you received the attention and kindness you needed during your visit to M'Lady Nissan. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

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