Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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The service appointment was completed in a professional manner, on time and at the price myself and the Audi Service Manager agreed upon. Great work! manner, on time and at the price myself and the Audi Service Manager agreed upon. Great work! More
I appreciated the low pressure ,knowledgeable approach to sales and fair pricing and trade in value . Wendy Permann, who I mostly dealt, was very proffessional. sales and fair pricing and trade in value . Wendy Permann, who I mostly dealt, was very proffessional. More
Sam is an excellent salesman. Very informative and professional. He made my daughters first car buying experience wonderful! I’m sure she’ll be a repeat customer. Thanks! professional. He made my daughters first car buying experience wonderful! I’m sure she’ll be a repeat customer. Thanks! More
Great team of individuals working here! DJ has amazing customer service and I will be recommending him to my circle for all of their vehicle needs! customer service and I will be recommending him to my circle for all of their vehicle needs! More
Great dealership. Was able to do most of the transaction via phone and text! Friendly and helpful staff throughout the entire dealership! Would highly recommend your next vehicle purchase here! Wendy was in via phone and text! Friendly and helpful staff throughout the entire dealership! Would highly recommend your next vehicle purchase here! Wendy was incredible to work with, knowledgeable, funny, honest, and genuine! I will seek her assistance for any future vehicle purchases! Thank you so much Wendy! More
Thanks for the opportunity to end my lease early & start a new lease on the 2021 Jetta! The timing was perfect for me! Wendy did a wonderful job & handled everything professionally. She even went the extra a new lease on the 2021 Jetta! The timing was perfect for me! Wendy did a wonderful job & handled everything professionally. She even went the extra mile & delivered my car to me! I’ve had a very positive experience with Luther Park Place during my first lease & this second time around. Thanks again! More
A couple of comments - I scheduled the purchase of the vehicle on occur on a Saturday on the Wednesday prior. When arriving at the dealership on Saturday, the vehicle was clean and 'ready to go'. However, vehicle on occur on a Saturday on the Wednesday prior. When arriving at the dealership on Saturday, the vehicle was clean and 'ready to go'. However, upon driving the vehicle, I found multiple warnings on the BMW's system computer, including brake maintenance warnings and showing the vehicle was overfilled with oil. These were rectified after I requested to have the vehicle checked out by the Service Dept., but it should never have been the case. Also, due to limited finance team availability, I negotiated the purchase within 15-20 minutes and then had to wait 2 hrs for finance availability to complete the purchase (which took less than 15 minutes). Slow transactions like this and lack of vehicle review and prep make me seriously consider purchasing another vehicle from your dealership in the future. The Sales Associate and Finance Officer were both great. More
Joshua provides exceptional service. He makes the extra effort to reduce inconveniences to me and does it all with courtesy and professionalism. He makes owning an Audi even better. effort to reduce inconveniences to me and does it all with courtesy and professionalism. He makes owning an Audi even better. More
Great customer service, they went above and beyond to help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. More
I was asked if I wanted a tire rotation for $30 when I scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To me that’s deceitful. To say one and charge another. I can take my business elsewhere. I am car shopping presently it won’t be there. More