Luther Kia of Inver Grove

Good experience. Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everyth Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everything happened as I had been told. I will be going back. More

Seamless Experience I walked in because I had driven a Kia Soul before and I had a little time before my next appointment in the area of Luther Nissan and Kia. I thought I walked in because I had driven a Kia Soul before and I had a little time before my next appointment in the area of Luther Nissan and Kia. I thought I would start there in my search for any car that I could qualify for that had great gas mileage and a payment below $300. I really didn't care about car, style, color etc. Tom Hagmeier met me at the door and said lets get some information. I sat down with only 20 minutes time available before my appointment. Tom took my information, introduced me to Dave Ramy and they asked when I could come back. I said Monday, they said if I could come back that evening they would have all my information processed but my appointment went until 8:30pm and they both said they would wait for me even if I could not get back til closer to 9pm. I made it back and Dave asked me he can get me in a Kia Soul or Rio to meet my requirements, he asked do you want Manual or Automatic and what color I want. I told him Manual because I know it is less expensive and told him it didn't matter what color. Dave and Tom said they had one in stock in Alien Green and that was the color that if I had a choice would have selected. I was so happy. Tom and I took a test drive and within 30 minutes I was driving home in my new Kia Soul. I have had all kinds of follow-up from the dealer and Tom and it was the most seamless experience I have ever experienced. Thank you Luther Nissan on Kia. I love my car and I am so happy. More

Luther is in Business to Serve the Customer! Luther is definitely in the business to service the customer. A business can only do that if they know what it is the customers wants. Each customer Luther is definitely in the business to service the customer. A business can only do that if they know what it is the customers wants. Each customer is unique with regard to circumstances, aspirations and transporation needs. JP and Raul truly listened as I conveyed all of those aspects as it applied to me. They utilized all the information provided to deliver the best return on investment in a vehicle that I will not only enjoy but will also deliver in the years to come. Effective listening and their undivided attention were particularly important in the confidence that I now fully place in this dealership. Another critical aspect in this experience was their patience in my decision making process. I never felt rushed or compelled to in one direction or another. As well, they provided the assurance that Luther always chooses the path withing its power of making things right for the buyer. I am excited to be a part of the Luther family and we all know that "Word of Mouth" is the best advertisement. JP Liesenfeld and Raul Tirado have just made headlines in more places than this review. Thank you for a wonderful experience! More

Love my kia Everyone was nice and friendly and answered our questions. Let us get the thing out of our old car and put into new one fun Everyone was nice and friendly and answered our questions. Let us get the thing out of our old car and put into new one fun More

Weston The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! More

Service engine light on when driving. Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scal Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scale with other dealers but since you asked I should be honest. Only other issue I would point out is the poor accessibility for cars coming and going in your lot. My car is now running great. More

Excellent Service I brought my Kia Sorento in for a routine service and oil change, and got my work completed quickly. I was in an out within an hour, and had a great I brought my Kia Sorento in for a routine service and oil change, and got my work completed quickly. I was in an out within an hour, and had a great experience. More

Good experience The dealership was quite busy the day I was there. They did everything they could to make things quick and easy. My salesman Adam is was great. I'd re The dealership was quite busy the day I was there. They did everything they could to make things quick and easy. My salesman Adam is was great. I'd recommend this dealership and Adam as a salesman. More

Service dept Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. More

Great People Very happy with my experience at Luther Kia. Very helpful staff, from sales person to Finance Department. Not pushy, really listened and made my buyin Very happy with my experience at Luther Kia. Very helpful staff, from sales person to Finance Department. Not pushy, really listened and made my buying decision easy. Kia blows away most brands in price and innovation. My Kia Koup is an amazing car. Thank you team Kia! More