Luther Hopkins Honda

Customer Service I met with Susan Lano about 4 times. She was very professional and explained things both verbally and in writing. I would recommend her. She helped I met with Susan Lano about 4 times. She was very professional and explained things both verbally and in writing. I would recommend her. She helped make the experience easier. More

Awesome new car buying experience! It had been 12 years since buying a new car. This was my 2nd new car bought at Hopkins Honda. I worked with Sue Lano. From start to finish she made th It had been 12 years since buying a new car. This was my 2nd new car bought at Hopkins Honda. I worked with Sue Lano. From start to finish she made the process comfortable and easy. She is knowledgeable about all models and helps you feel welcome and at ease. The finance process went smoothly with Adam Dietz. I highly recommend asking for Sue if you purchase your Honda in Hopkins! More

Sue was knowledgeable and pleasant to work with. There was no pressure. They gave us the information and let us take time to make our decisions. Everyone we came into contact with was friendly. There was no pressure. They gave us the information and let us take time to make our decisions. Everyone we came into contact with was friendly. More

Personalized Service My husband and I had very specific needs when choosing our new car. We needed room for a custom walker and a wheelchair. Mike Muphy gave us excellen My husband and I had very specific needs when choosing our new car. We needed room for a custom walker and a wheelchair. Mike Muphy gave us excellent options and was very helpful in helping us determine our needs. He listened to what we needed and then gave us options that met our needs now and in the future. Sue Lano stepped in and gave us excellent assistance in choosing the details of the specific vehicle. She was very professional and listened. When delivering the vehicle she went through all the systems and provided additional resources to review later. She also reminded me to feel free to stop in and any salesperson can help me with any tech questions, however, the resources provided made me feel very comfortable. When moved to Minnesota, we left one of the top performing dealerships in the Midwest. Our first visit to Hopkins Honda made us feel like we were home. Excellent service from day one. It was a no-brainer as to where to purchase our new car. More

Thank you for the great car buying experience Natasha was extremely helpful in our recent purchase. She has excellent product knowledge and customer service skills. Definitely would refer her to Natasha was extremely helpful in our recent purchase. She has excellent product knowledge and customer service skills. Definitely would refer her to others looking to make a purchase. Thanks to Natasha for making this such an easy process !! More

Sue was amazing! Sue Lano was amazingly helpful every step of the way - from choice of vehicle, color, trim level, accessories, price differentials, etc. She was alwa Sue Lano was amazingly helpful every step of the way - from choice of vehicle, color, trim level, accessories, price differentials, etc. She was always very informative - and never "pushy" in the least! In fact, there were several times while I was working with Sue that I just needed to pause and think. She gave me the space to do that but was always ready to answer my questions fully - and if she didn't know the answer, to find the answer. Sue was also able to gracefully work with me and two or three other customers without ever missing a beat with any of us and was accurate and straightforward about how each step of the process would take. No Shenanigans! Just Great Results and A Happy Customer! Thank you, Sue!! More

Great sales job by Sue Lano! Sue was really easy to work with since my first contact. She was friendly, polite, punctual and casual. Quickly she established trust between us a Sue was really easy to work with since my first contact. She was friendly, polite, punctual and casual. Quickly she established trust between us and from that point everything was easy. More

Great Experience! Sue was so helpful! She got us exactly what we needed without the back and forth. Nice, clean dealership, great customer service. I’m very happy with Sue was so helpful! She got us exactly what we needed without the back and forth. Nice, clean dealership, great customer service. I’m very happy with my purchase and will be going back to sue! More

Excellent experience in Buying a Vehicle Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha! More

Thank you I want to thank Natasha for all the help she gave me. I couldn't decided what vehicle I wanted and Natasha was very helpful during the several visits I want to thank Natasha for all the help she gave me. I couldn't decided what vehicle I wanted and Natasha was very helpful during the several visits I made to Rudy Luther Honda answering all of my questions. She is very knowledgeable in all of the details. I would recommend her to anyone looking to purchase a new car More