Luther Hopkins Honda

First Experience was Excellent I purchased my Ridgeline from another Mpls area dealer but when quoted OUTRAGEOUS service prices I shopped around and Luther Hopkins Honda replied rig I purchased my Ridgeline from another Mpls area dealer but when quoted OUTRAGEOUS service prices I shopped around and Luther Hopkins Honda replied right away and was transparent on their pricing. Made my appointment online and they sent a handful of reminders to verify. I dropped vehicle off in the early morning, had it back at promised time and at price quoted. This may not be your typical review, I was a rep for BMW of NA years ago and specialized in CSI (customer service index) which is treating customers as people not numbers. In todays world it's all "me, me and service is secondary or non existent". Well I have to say Luther Hopkins Honda was all about customer service. No hidden surprises, no upsell, staff was friendly and honest. Overall I have NO issues taking my vehicle there and will return on next maintenance. More

Awesome! Grace and I purchased our "third" car from Luther Hopkins Honda today. Sue Lano, was our sales representative on our second and third new car.. Simpl Grace and I purchased our "third" car from Luther Hopkins Honda today. Sue Lano, was our sales representative on our second and third new car.. Simply, she's excellent with people and knows what's she's doing. We like the "choices" Luther Honda affords the consumer and we always feel we have received a good deal when we drive away in our new car. We'll come back again... Jerry & Grace Horgen More

Good experience Sue did a great job getting me the vehicle I wanted at a good price. She was quick to respond to my questions too. It was a good low pressure experien Sue did a great job getting me the vehicle I wanted at a good price. She was quick to respond to my questions too. It was a good low pressure experience. She also went above and beyond to make the purchase a surprise gift for my wife, which I gather required some extra work. The experience with management and finance required a bit more work on my end to get the best deal, but that’s been my experience everywhere. Overall, a good experience. More

Great Experience We have purchased or leased four cars from Sue Lano. She has quickly found us the best deal available. She followed up multiple times to assure our sa We have purchased or leased four cars from Sue Lano. She has quickly found us the best deal available. She followed up multiple times to assure our satisfaction. She has been a pleasure to make a connection with. More

Great experience! I was looking for a car in a quicker manner than usual and I was able to walk in and out within a couple hours with a new car in my price range. Sue I was looking for a car in a quicker manner than usual and I was able to walk in and out within a couple hours with a new car in my price range. Sue Lano was top notch and an obvious professional. She and Mike Murphy took care of me to make sure the whole experience was smooth and enjoyable-it was. My previous experience with a new car typically involved getting bogged down in finance but Michael navigated that with ease. Thanks. More

Great Experience! I recently leased a new Accord from Hopkins Honda and was lucky to have worked with Sue Lano. She was attentive (before, during, and after my visit), I recently leased a new Accord from Hopkins Honda and was lucky to have worked with Sue Lano. She was attentive (before, during, and after my visit), very knowledgeable, helpful, and accommodating. I felt welcomed, respected, and comfortable with Sue from our very first meeting. She’s got great energy, and I look forward to working with her again in the future! More

A very welcoming dealership This dealership was prompt, polite, friendly and clean and attractive. We liked getting Bottles of water and my salesman even got me a Diet Coke. Th This dealership was prompt, polite, friendly and clean and attractive. We liked getting Bottles of water and my salesman even got me a Diet Coke. The financial aspect was excellent also. Clear, well prepared, organized, personable. I liked the plants and the layout of the building. Bathroom was clean and nice. No loud music playing. No TVs blaring. More

Effortless. Everything work out well. This is my 4th Honda from this same dealer. I always feel welcomed and the service and staff always extended themselves to help. I will continue to do This is my 4th Honda from this same dealer. I always feel welcomed and the service and staff always extended themselves to help. I will continue to do business with Hopkins Honda and would recommend Hopkins Honda to my friends and family. More

Excellent customer service I recently leased a new car through Sue Lano. This is my second time working with Sue. It was a fantastic experience from start to finish! Sue and the I recently leased a new car through Sue Lano. This is my second time working with Sue. It was a fantastic experience from start to finish! Sue and the entire team at Luther Hopkins Honda are professional and knowledgeable. They're flexible and will work with you depending on your needs. Sue is a really down-to-earth person who will speak to you with total honesty and put you at ease. I would 100% recommend others go to Luther Hopkins Honda! More

Another Amazing Experience This is my second perhaps third time getting a new car with Sue Lano and as always she took care of me with the utmost professionalism and care. She w This is my second perhaps third time getting a new car with Sue Lano and as always she took care of me with the utmost professionalism and care. She was very knowledgeable and more than willing to work within the limitations of a budget to make a deal work. It was great working with her and I hope to be able to do it again in the future. More