Luther Hopkins Honda

Recall No problem. I received a recall notice in the mail. I was surprised to receive it, as I had just purchased the vehicle in November. No problem. I received a recall notice in the mail. I was surprised to receive it, as I had just purchased the vehicle in November. More

Excellent Janet was wonderful and helpful and knowledgeable with the Honda Pilot we were interested in purchasing. She helped us learn all about the Pilot and Janet was wonderful and helpful and knowledgeable with the Honda Pilot we were interested in purchasing. She helped us learn all about the Pilot and what it has to offer. More

Costco plus They told me about my costco membership would provide a discount. I had not thought of it and I deeply appreciated it. The sales people were very av They told me about my costco membership would provide a discount. I had not thought of it and I deeply appreciated it. The sales people were very available. Only complaint was the week delay in getting the CD player installed. More

Friendly, helpful people who met my needs I was not excited to buy a new car since I lost mine in an accident. However, they helped me find something quickly that was within the price range I I was not excited to buy a new car since I lost mine in an accident. However, they helped me find something quickly that was within the price range I required. It was a visit I dreaded that ended in celebration. That's a tough pendulum swing, but they accomplished it. More

Got the trim model and color I wanted Bonnie Pipkorn worked hard to make sure I got the car model and COLOR (Orangeburst Metallic) that I wanted. Annoys me that Honda uses a color in their Bonnie Pipkorn worked hard to make sure I got the car model and COLOR (Orangeburst Metallic) that I wanted. Annoys me that Honda uses a color in their promotional materials that is produced in such low numbers, but that is not Hopkins Honda's fault. Just happy they could find 1 for me. Really enjoyed working with Bonnie - good sense of humor, available, considerate. More

Smooth transaction thanks to our salesperson. Bonnie is great to work with. She is very understanding and she made the transaction a very smooth process. We have purchased multiple new vehicles Bonnie is great to work with. She is very understanding and she made the transaction a very smooth process. We have purchased multiple new vehicles from her and Luther Hopkins Honda. More

Moose was great! We thoroughly enjoyed working with Moose. His personable and no pressure approach made us feel very comfortable as we considered our options. He unde We thoroughly enjoyed working with Moose. His personable and no pressure approach made us feel very comfortable as we considered our options. He understood our needs and made sure that we test drove several Honda vehicles until we were not only satisfied, but thrilled with our purchase. We have bought a lot of cars over the years, but unequivocally Moose is the most fun and memorable sales person we've ever had! Ask for Moose! More

Top-Notch Service We have always gotten top-notch service on our Hondas from Luther Hopkins Honda. They do an excellent job explaining the problem, what needs to be do We have always gotten top-notch service on our Hondas from Luther Hopkins Honda. They do an excellent job explaining the problem, what needs to be done, if anything (there have been several occasions where we were told service was optional), as well as why the repair needs to be made and cost. This time, we brought our 2013 Honda Civic in for their Lights-Out promotion because the TPMS light was illuminated but the tire pressures were measuring normal when checked manually. A different tire center had told us it wasn't an issue and not to worry about it, but we thought why not get it checked out since Luther Honda was having the promotion. After some checking, they found that 3 out of 4 tires didn't have TPMS sensors on them and the one that did wasn't communicating with the computer. They installed TPMS sensors on the tires and reset everything so it's now working perfectly with no TPMS light. And we feel much less anxious knowing everything is working the way it's supposed to. Thank you once again Hopkins Honda! More

Exacting maintenace and information I was provided with the exact cause of the issue that I was experiencing with 10 minutes and a solution was completed within 90 minutes. I was provided with the exact cause of the issue that I was experiencing with 10 minutes and a solution was completed within 90 minutes. More

very good experience Treated very well by initial workers as car arrived until bill paid at the end. The work was done as promised and communication was good. Treated very well by initial workers as car arrived until bill paid at the end. The work was done as promised and communication was good. More