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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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December 07, 2022

Had some issues with figuring out the issue, but the service advisor was great to deal with and really pulled thru in the end. Thank you More

by f.ryanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2022

Very pleased with the service I was given at Luther. Will continue being their customer. More

by NELSONTL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Representative
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Dec 09, 2022 -

Luther Family Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2022

Very friendly people in every department. Good atmosphere to sit and wait for your vehicle More

by klmarkworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 06, 2022

I had ordered new tires and then a schedule was set up with my schedule. Went well. Received a ride home and back to pick up. More

by SORBY716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 08, 2022 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 06, 2022

Great people. Great service. Always helpful. Good communication. Will always be a repeat customer! Thanks! More

by reed.stock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Reed. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2022

I had an appointment service writer didn't know what to do. After telling him. I don't think I got all I asked for. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Bloomquist
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Dec 06, 2022 -

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2022

Easy to work with, prompt, scheduling on multiple vehicles was seamless for working on a fleet schedule More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2022

Helpful and Courteous. Communicated well regarding work being done and time to complete work on vehicle. More

by ch
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2022

The staff was once again amazing! They are so helpful and service is always done quickly! More

by Will K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review, Will! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2022

Was very satisfied with customer service & how prompt they were to get my warranty work done More

by Ckrood58cherykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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