Luther Family Buick GMC - Service Center

I’ve always been very happy with the service dept. All my vehicles always get taken there. All my vehicles always get taken there. More

I wish they had taken the time to explain the process that comes after purchasing my vehicle in detail. Not everyone comes in with experience. No one explain when I’d get my title, tags or plates or what that comes after purchasing my vehicle in detail. Not everyone comes in with experience. No one explain when I’d get my title, tags or plates or what I should do if they don’t show up/who to contact. They’re the ones with all the information and they should be making sure their customers are informed. More

Everyone was so helpful. Dave at the quick lube bay was great and very helpful. Dave at the quick lube bay was great and very helpful. More

Quick and easy, very easy to deal with on my Recall. Thank you very much. Thank you very much. More

Everyone is very helpful and I experienced great service there. I would go back again. there. I would go back again. More

Very clean dealership and friendly people. I feel Rob went out of his way for me. I feel Rob went out of his way for me. More

The Service and communication we received was great! We appreciated the updates from Robb. Great customer service. We appreciated the updates from Robb. Great customer service. More

Friendly, keeps you informed, very efficient and stands behind their work. A very happy customer. behind their work. A very happy customer. More

Overall good experience. They came in late with a warranty issue that would have taken another hour. It would have been nice if they communicated that up front. They came in late with a warranty issue that would have taken another hour. It would have been nice if they communicated that up front. More

My service was completed satisfactorily after an extra trip back to your shop. But...the service person who set up my initial service appointment after inspecting the needed items forgot to order the part trip back to your shop. But...the service person who set up my initial service appointment after inspecting the needed items forgot to order the parts. I'm a 60 mile round trip from the dealership, and these extra trips are very ridiculous. I bought the pickup (and several other vehicles) from Luther, but I'm finding that these situations are happening too often. I am a quiet person who will not raise a fuss, but I am asking around for friends opinions of area GM dealers, and I may have to visit them for future service. And maybe sales. More